Hello, thank you for your review, i am very sorry to hear that the manicure case has broken inside. Please email a photo to us and we will of course resolve this for you.
Kind regards, Rebecca @ customer service
“Never heard of this company and the prices seemed too good to be true, but great service, received confirmation email. Items arrived on time and items were perfect. Would use again and recommend this company.”
Hello Abiir,
Thank you for your review, we are so sorry to hear that two of the items in your order arrived damaged.
We kindly request that you email a photo of the damaged products that you have received to customerservice@campusgifts.com, on receipt we will of course send replacements out to you with our premium delivery service.
I apologise for any inconvenience caused and look forward to hearing from you.
Kind regards,
Chloe
Customer Service
Campus Gifts
“I purchase from here regularly, for discount gifts, especially ted baker, cheaper then many other stockists and always fast delivery & great service,”
“My daughter is very happy with the collection of Jellycats and Beanie Boo soft toys. The whole process from ordering to receiving was seamless. This is the 4th time we have ordered from Campus Gifts and are very impressed with the speed of delivery.”
“Easy and efficient ordering and delivery service. Goods were as described and very well packaged and presented. Overall, very happy with the purchase.”
“A flawless transaction. Easy to navigate website, with a great choice of items (in this case Jellycat!) at the best prices I could find. Very quick delivery which was well packaged. Will definitely use Campus again.”
“Found a lovely Ted Baker gift which was cheaper than the Ted Baker website.
Was delivered really quickly. I had never used Campus Gifts before but was very happy with them.”
“Very happy with the gorgeous cards and all my other purchases have been exactly as they should be . Have 2 more things on order have confidence that I will be just as pleased with them. Would recommend to everyone.”
Thank you for your review , i am sorry to hear that you are disappointed with the size of the Jellycat huge bashful bunny. If you would like to return him to us, please contact us at customerservice@campusgifts.co.uk
Kindregards Rebecca @ customer service
“Very poor and dismissive customer service! If you have a concern regarding your order, yes they’ll respond but they’ll ignore your case in point and dismiss your concerns. Wouldn’t recommend this company.”
Thank you for your review,
I am sorry that Royal Mail did not deliver to you on 3rd as they advised . Once the parcels leave us here and are in the hands of Royal Mail our limited tracking updates us with the information they provide, unfortunately in this instance the information they passed on to us and you was incorrect, I will pass your comments on to our distribution manager to follow up with them , as the tracking information should of course be reliable and accurate. I am sorry for the inconvenience this caused, as you waited in for the delivery due to the information they provided, regrettably on this occasion the information was wrong, my sincere apologies. Kind regards Rebecca Wilson
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