“I actually found a present for my grandson which i had been looking everywhere for !! Plus it was also really reduced !! So we were both happy. And it arrived in good time . thank you.”
“I was really pleased with the service from Campus Gifts just before Christmas - I ordered two jellycat toys and was a bit worried they wouldn't arrive but they came well wrapped and on time on Christmas Eve! Thank you”
“Ordered a crimson jellycat santa for my sons first christmas. Really dissapointed on receipt that the wrong item had arrived and no ability for this to be changed as they had ran out of stock. The lady from customer services was very apologetic and pleasant, however no good will gesture given and I now have to print out returns labels and post the item back in order to get a refund when the error was not mine.”
Hello, Thank you for your review. We are very sorry that the Santa does not look the same as the one shown on our website with the plain red velvet bow and you have received a Santa with a sparkly bow, regrettably, Jellycat have changed the design. We have of course sent you a pre-paid returns label and customer return request form, please send this back whenever you feel safe to do so. Upon the Santa’s safe return we will contact you once we have refunded the item. Apologies again Kind regards, Charlotte@ customer service
“I'm always a bit wary ordering online from a company I don't know, but was happy i did.
Items were a good price - jellycat products were slightly cheaper than the jellycat website, and had a good range in stock.
All arrived in time for xmas as promised”
“I was very pleased with all of my order the cards looked better in reality than on the picture the gonks are cute I wished I had bought another two and that would have given me four”
“I ordered 2 "emergency tea bag" tins. They are exactly as hoped, postage on the high side for something so small but I can forgive that for the speed and care taken in getting them to me so quickly. Thank you”
“I bought 2 books the week before Christmas not expecting them to be delivered in time but amazingly they were. This was a straightforward ordering service, easy to use with a courteous and prompt delivery with secure packaging - thank you!”
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