Hello Kay, thank you for your review, i am very sorry that your order was not delivered. Unfortunately the parcel has been returned to us by Royal Mail as it was unable to be delivered, and was then held at your local sorting office for collection . After being held there for 18 days, as sadly the parcel was not claimed, it was sent back to us on 13th January.
On 13th January we refunded £4.99 to you for the apron, the refund is expected to show as a credit in your account within working days.
I apologise for any inconvenience caused,
Kind regards, Rebecca, Customer Service
Hello Jackie, Thank you for your review I am so sorry that one of the bottles is broken and the on off switch is inside.
Please email a photo of the bottom of the bottle and we can then of course send a replacement to you or arrange a refund.
I apologise for any inconvenience caused, and look forward to hearing from you.
Kind regards,
Rebecca, Customer Service
“I recommended a friend get the book ‘My Daughter, our story’ after I had bought it from Campus Gifts. I am kicking myself because she managed to get it for nearly 50% cheaper on Amazon! The price difference is huge and I feel really ripped off. The book is also slightly damaged and I have gone over the returns time now so I can’t do anything about returning it or getting a refund to get it cheaper on amazon. I am really annoyed as I thought this was a bespoke thing and could’nt have found it anywhere else.”
Hello Maria, thank you for your feedback, i am terribly sorry to hear that the book has arrived damaged. Please email a photo to us at customerservice@campusgifts.co.uk and we can look to arrange a replacement for you. We believe that our prices are some of the best online and it would be difficult to find many online sellers offering the range and depth of products that we do any cheaper, please be assured that we will keep a close eye on our offers are discounts to remain competitive.
Kind regards, Rebecca, Customer Service.
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