Hello Kay, thank you for your review, i am very sorry that your order was not delivered. Unfortunately the parcel has been returned to us by Royal Mail as it was unable to be delivered, and was then held at your local sorting office for collection . After being held there for 18 days, as sadly the parcel was not claimed, it was sent back to us on 13th January.
On 13th January we refunded £4.99 to you for the apron, the refund is expected to show as a credit in your account within working days.
I apologise for any inconvenience caused,
Kind regards, Rebecca, Customer Service