Nourished Reviews

Name: Nourished
Address: Unit 2 Alpha Business Park, Bevan Way, Smethwick, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 4,013 Reviews

92 %

of reviewers recommend Nourished

4.6

Based on 4,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Nourished:

At Nourished we believe that if anything in the world should be personalised; it should be our health and wellness. Our passionate and dedicated team at Nourished are devoted to making truly tailor-made nutrition which is also 100% vegan, eco-friendly and delicious.

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Nourished 5 star review on 29th July 2024

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The vitamins themselves are very good quality but there is both quality compliance and delivery issues with this company which often results in late deliveries and/or very different tasting gummies one month to the next.”

Helpful Report

Thank you for your review and for purchasing your Nourished stacks. We're pleased to have been able to assist you, though it's clear we have areas to improve. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future 🙂

“Love the idea of the vitamins and so far I’ve seen good results with my skin (I’m using the collagen ones). I’ve lowered the score due to long dates been my order and dispatch date. It took three months to send me my items. I have ordered another months worth and hope it won’t be as long a time otherwise I will have to look elsewhere.”

Helpful Report

Thank you so much for taking the time to leave us a review! We love to hear that you are feeling such wonderful benefits, all thanks to your collagen stacks! We are sorry to hear that you experienced a delay with your order, We want to assure you that we have made significant improvements to our service since the previous issue and we hope that to be back on track with delivering our orders in a speedy timeframe

“Love the product, unfortunatly service has not been so good, over 5 weeks to receive them.”

Helpful Report

Thanks for taking the time to leave us a review We are so sorry to hear this, we will reach out to you directly to check the status of your order and resolve this for you

“I am frustrated by how long my order is taking. Over 2 months seems very long to wait”

Helpful Report

Thanks for taking the time to leave us a review! We are so sorry to hear that there has been a delay with your order, we will reach out to you directly to resolve this issue.

“They are really good but there is a big issue with despatch , my gummies have been late by a whole 3 weeks twice now which makes having a subscription a bit pointless. The company have offered discount to compensate but unfortunately i get particularly tired when I’m not taking supplements so I hope this will get resolved in the future otherwise I might have to quit”

Helpful Report

Thank you so much for taking the time to leave us a review We are super happy that you are enjoying your Nourished stacks but so sorry to hear that you have experienced a delay with your last order We want to assure you that we have made significant improvements to our service since the previous issues, however we understand that these unforeseen challenges have greatly impacted you, and we appreciate your patience as we work to enhance our operations.

“Really happy with the vitamins themselves. They taste good, are easy to use and i like that they are personalised to my needs. I also appreciate that the packaging is compostable. The only negative I have is that it takes about a month after I have placed my order before they are then shipped. Once shipped they arrive in a few days, but the delay between ordering and shipping is quite annoying as I often have to preempt when I will need them.”

Helpful Report

Thank you so much for your feedback! We're thrilled to hear that you're enjoying your stacks, their personalized touch, and our compostable packaging. 🌱 We do apologize for the delay you've experienced between ordering and shipping and truly appreciate your patience. Your feedback is invaluable as we work to improve this process. Thank you for choosing Nourished—we’re so glad to be part of your wellness journey! 😊

“I would give a 5 for the actual stacks as they do seem to work and the concept is great. However, the delivery is shocking. Most of my deliveries are late and I am always running out. I can't keep tabs on when my next subscription is due and I go weeks without vitamins. To be fair, customer service are great and they've often discounted my next order but it can't be sustainable if they don't keep up with demand.”

Helpful Report

Thank you for taking the time to leave us a review Hayley, It is great to hear that you are enjoying your personalised Nourished stacks and recieved such wonderful service from our customer love team We want to assure you that we have made significant improvements to our service since the previous issues, however we understand that these unforeseen challenges have greatly impacted you, and we appreciate your patience as we work to enhance our operations.

“Excellent product but last two deliveries have been delayed leaving me without any. But for this would have been 5 stars!”

Helpful Report

Thank you for taking the time to leave us a review David, We want to assure you that we have made significant improvements to our service since the previous issues, however we understand that these unforeseen challenges have greatly impacted you, and we appreciate your patience as we work to enhance our operations. We are happy to hear that you are enjoying your personalised stacks, we will contact you directly to chase your order

“Tasty product, still too early to notice any real benefits (c. 2 weeks in). Initial delivery was very delayed, but the customer service department did well to compensate.”

Helpful Report

Thanks for taking the time to leave us a review Nick, We really appreciate your feedback about the benefits of our stacks, we always advise to allow 8-12 weeks of starting any nutrient regime to really start to feel a difference. Everybody is different and can very much depend on the individual We cannot wait to hear how your Nourished journey continues 😊

“I have seen a massive improvement from taking the vitamins and I am now on my fourth box. They are very convenient to take and easily interchangeable. However, the last two orders have been delayed with this months taking 3 weeks to be delivered. Customer service are helpful and did offer me a free month to compensate. I hope this is sorted as I really do like the vitamins.”

Helpful Report

Thank you for taking the time to leave us a review Rebecca 😊 We are super happy to hear that you are feeling the benefits of your Nourished stacks and that you have received such wonderfull service from our customer love team too! At Nourished, we take immense pride in crafting each stack with the utmost care and attention to detail. Our commitment to providing you with the freshest and highest quality products means that each item is individually made to order. This dedication to freshness and quality sometimes results in longer processing times than standard mass-produced items.

“The vitamins are great, and the flavours and range of choices is extensive. The downside is that printing and delivery has become very slow as they can’t keep up with demand.”

Helpful Report

Thanks for taking the time to leave us a review Annwen, We are happy to hear that you are enjoying your personalised Nourished stacks! At Nourished, we take immense pride in crafting each stack with the utmost care and attention to detail. Our commitment to providing you with the freshest and highest quality products means that each item is individually made to order. This dedication to freshness and quality sometimes results in longer processing times than standard mass-produced items.

“Although I love Nourished, I’m very disappointed with my delivery this month as I have now had no vitamins for 10 days. I have emailed but get a standard reply…….”

Helpful Report

Hey Susan - thank you so much for you review, We want to assure you that our team is working diligently to process the delayed stacks as quickly as possible and we understand the importance of having your daily stacks available. We sincerely apologise for any inconvenience this has caused and we can assure you that ongoing orders will not be affected by this unforeseen issue. We will contact you directly to resolve this for you

“Was very happy with everything for first month, however awaiting second month still which is nearly three weeks late - very disappointed.”

Helpful Report

Thank you so much for taking the time to leave us a review, We are so sorry to hear that there has been a delay with your order, we will contact you directly to resolve this for you

“Customer service and followup are excellent. Although the vitamins are easy to take and taste great, I still haven't seen much progress. I had my personalised stack and have now switched to the PCO stack, I will be tracking the progress and will update my review accordingly.”

Helpful Report

Thanks for the review! We do have a fabulous customer service team here at Nourished don't we 🙂 You can update your stacks with a range of different ingredients, to get the best benefits from your stack!

“The watermelon flavour is so tasty, feels like i am getting all the bits of vitamins and stuff i requested for. It is always a treat everyday. Hopefully will get more choices of vitamins and other stuff for better boosters.”

Helpful Report

Thanks for taking the time to leave us a review 😊 It is great to hear that you are enjoying your personalised Nourished stacks. We are always working hard to develop our nutrient range to include more and more, please keep your eyes peeled 👀

“I am only 10 days in and as yet have not noticed any difference. I hope that over the next couple of weeks I will notice some change so that I can look to reorder this product as recommended by several friends.”

Helpful Report

Thanks for taking the time to leave us a review We always advise to allow 8-12 weeks of starting any nutrient regime to really start to feel a difference. Everybody is different and can very much depend on the individual

“These gummies are not tasty and they don’t have a real gummie texture. I couldn’t even finish the pack - I tossed 90% of them. Order #39267”

Helpful Report

Hey Jaxx - Thanks for taking the time to leave us a review We really appreciate your feedback about the taste of the stacks, we do use natural flavourings within our ingredients, but some vitamins are stronger in taste than others. We do have a collection of different flavours to try 🍍🍓, and more in the pipeline ready to launch soon!

“I have been taken my nourished vitamins for about 6 weeks now. They definitely do taste delicious and are easy to remember to take due to them being wrapped individually. Have I noticed an improvement in my energy levels as yet, sadly not. I will persevere though and see if another 6 weeks makes a difference.”

Helpful Report

Thanks for taking the time to leave us a review Elloise We really appreciate your feedback about the benefits of our stacks, we always advise to allow 8-12 weeks of starting any nutrient regime to really start to feel a difference. Everybody is different and can very much depend on the individual

“The taste and texture of the gummies makes me feel sick and physically makes me gag so I really struggle eating them.”

Helpful Report

Thank you for your review and for purchasing your Nourished stacks. We're pleased to have been able to assist you, though it's clear we have areas to improve. We're committed to excellence and would greatly value any further feedback you could provide, so a member of our team will be in touch 🙂

“Flavour is good but texture is strange and not all items have been consistently made. Not fully convinced yet but will give it more time”

Helpful Report

Thanks for taking the time to leave us a review! We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We always advise to allow 8-12 weeks of starting any nutrient regime to really start to feel a difference. Everybody is different and can very much depend on the individual

Nourished is rated 4.6 based on 4,013 reviews