Gerber-store.co.uk Reviews

Name: Gerber-store.co.uk
Rating: 4.78

4.8 Rating 945 Reviews

96 %

of reviewers recommend Gerber-store.co.uk

4.8

Based on 945 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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sales@gerber-store.co.uk

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Gerber-store.co.uk 5 star review on 23rd February 2024

Jordan

Gerber-store.co.uk 5 star review on 30th January 2024

Donna Jones

Gerber-store.co.uk 5 star review on 23rd December 2023

Bill

Gerber-store.co.uk 5 star review on 16th December 2023

Robert

Gerber-store.co.uk 5 star review on 30th September 2023

Christopher

Anonymous

Anonymous // 01/01/2019

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“Top quality built to last!”

Helpful Report

Posted 1 year ago

“Fast shipping and a great product.”

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Posted 1 year ago

“good evening I am very pleased with the service I got given from you everything come on time and very fast with your Ordering no complaints very happy with the service Very Happy with my order I will order again off you with no problem Thank you very much for being a Fessional at last we have got someone what work hard to get the service out for the customers”

Helpful Report

Posted 1 year ago

“In love with this purchase. Service was amazing. Had this literally delivered the next day with the engraving option added to it.”

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Posted 1 year ago

“Handy bit of kit. Simples.”

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Posted 1 year ago

“Incredibly fast service considering I had specified engraving. The engraving was better than expected and the knife met my expectations. Wouldn’t hesitate to purchase from this company again 👍”

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Posted 1 year ago

“Very pleased with the Crucial tool in Black, the engraving option is really good quality, and the delivery was incredibly fast!”

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Posted 1 year ago

“Good Product 👍”

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Posted 1 year ago

“Useful bit of kit, the multi tool is a little small.l, but still useful for what I need. When I eventually break it I’d look for something bigger maybe. Not a bad price and swift easy delivery. I did need to present my ID on delivery.”

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Posted 1 year ago

“When product arrived box was scruffy. Looked like a display box. Not ideal as this was a gift. I telephoned customer services and explained. A new box was sent out . Great service .”

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Posted 1 year ago

“This is a great piece of kit in my rucksack for ski touring, shame it was made in China and not Europe.”

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Posted 1 year ago

“The item is great, as ever. My issue was that I paid £10 extra for next day delivery on the Monday, and did not receive it until the Thursday. The problem was the age verification process. As I had been instructed, I successfully completed the process at the point of purchase and awaited delivery. Only on the Wednesday did I receive an email from you saying that despatch was delayed because I had not completed age verification. This seems to be a case of one part of your system not communicating with the other, as I had received the email confirming age verification at the point of purchase. I think you ought to tidy up this miscommunication. My £10 fee for next day delivery was wasted, and it messed up my plans to give the item as a gift at a specific time.”

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Posted 1 year ago

“Great products, correctly described at a competitive price.”

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Posted 1 year ago

“Fantastic service. We had items stolen from the parcel in transit and once confirmed with your incredibly helpful customer service replacements were immediately dispatched. I’m thrilled as this was a gift for a mate starting a new job. Can’t thank the team enough.”

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Posted 1 year ago

“Incredibly fast delivery. Customer service at the highest level. Ordered goods of very good quality. Highly recommended”

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Posted 1 year ago

“Really easy to use website, great product and price as always with really fast delivery”

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Posted 1 year ago

“Gerber store is a must for anyone looking for a gift for someone who has one of everything! The engraving service is fast and beautiful addition to any knife.”

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Posted 1 year ago

“I paid £9.99 for next day delivery on 14/12/22. The item did not arrive until 28/12/22. It was intended as a Christmas present. I emailed a complaint to Geber, who promised a reply within 2 days. I have still not heard anything. I appreciate that the problems were with their trusted courier but my contract for the item and its delivery was made with Geber. I should be refunded the cost of the next day delivery.”

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Posted 1 year ago

“Quality products and a great service”

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Posted 1 year ago

“Great service and great products”

Helpful Report

Posted 1 year ago

Gerber-store.co.uk is rated 4.8 based on 945 reviews