Hi Anisha,
Thank you for your review.
I am very sorry to hear you are having issues with this item. Please email us at info@geargeek.co.uk and we can help resolve this for you.
Kind Regards,
Rachael
“The product worked well at first but after 1 month it has started to degrade and i now need to have the cable sitting at a certain angle for it work and sometimes and doesnt even work at all.”
Hi Leon,
Thank you for your review.
I do apologise for this inconvenience. Please email us at info@geargeek.co.uk and we can assist with a replacement.
Thanks,
Rachael
Hi Chris,
Thank you for your review.
I am very sorry to hear you are experiencing issues with your item, please follow this link https://www.geargeek.co.uk/return-my-order/ to open a return request and a member of our team will be happy to assist.
Thanks,
Rachael
“Sound quality and build quality lets these earpods down. Compared to other earpods at the same or similar price range they feel too plastic and lack depth of sound and also display tinny sound quality when pushed towards full volume. Bluetooth connectivity was easy and reliable though. I wouldn't recommend unless using as a gift for younger person who may lose or damage them easily.”
Hi Scott, Thank you for your feedback. If you would like to speak to us in more detail regarding your order please email us at info@geargeek.co.uk or call 0113 4676762 and a member of our team will be happy to assist you. Thanks, Rachael
Hi Karl,
Thank you for your review.
Please understand all our items are manufactured in our own production warehouse and the item you have received is not the same and you have seen on other websites.
If you are not happy with your order please visit our website and open a return request.
Thanks,
Rachael
Hi Chelsea,
Thank you for your review.
I am very sorry to hear you are having issues with your item. Please email us at info@geargeek.co.uk and we can help resolve this for you.
Kind Regards,
Rachael
Good Evening Bob,
Thank you for your review.
I am very sorry to hear you are not happy with your item. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you.
Kind Regards,
Rachael
Hi Ali,
Thank you for your review.
Please contact us at info@geargeek.co.uk and a member of our team can help resolve this for you.
Kind Regards,
Rachael
Hi Jenny,
Thank you for your review.
Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you with this issue.
Kind Regards,
Rachael
Hi Chris,
Thank you for your review.
We can help with this issue, this app has now been updated. Please email us at info@geargeek.co.uk and we can resolve this for you.
Kind Regards
Hi Andrea,
Thank you for your review.
I am very sorry to hear you are not entirely happy with your item.
Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you.
Thanks,
Rachael
“It doesn’t last long the charge, I know the price is a fraction of Apple AirPods but these are a waste of money. The left one only lasts 30 mins there no use”
Hi Heather,
Thank you for your review.
I am very sorry to hear you are not happy with your item. Please follow this link https://www.geargeek.co.uk/return-my-order/ to our return centre and a member of our returns team will be happy to assist you.
Kind Regards,
Rachael
“This earbuds are not the best. Not only do they not hold charge for very long, the sound always comes out of only one earbud even after constantly disconnecting and reconnecting the whole thing. They are unreliable and have not worked for me.”
Hi Mariella,
Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product.
In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.
https://www.geargeek.co.uk/return-my-order/
Kind Regards,
Rachael
“Don’t work very well. The right earbud has no sound, and the left isn’t loud at all. It cuts out too, so I can’t listen to music. Wouldn’t recommend.”
Hello Poppy,
Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product.
In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.
https://www.geargeek.co.uk/return-my-order/
Kind Regards
Rachael
Hi Stephen,
Thank you for your email.
Please see below as stated on the product page here: https://www.geargeek.co.uk/Apple-Lightning-to-30-Pin-Adaptor
Please note the device is designed to transfer data not to stream audio.
In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.
https://www.geargeek.co.uk/return-my-order/
Kind Regards
Rachael
“The product was quick to come but it was not as advertised. It is advertised to fix an iPhone 7 and it does not fit so not too happy and will return.”
