Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.78

4.8 Rating 14,917 Reviews

95 %

of reviewers recommend Gear Geek

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1093

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good features and looks nice. Battery lasts about 1 day hence low star review”

Helpful Report

Hi James, Thank you for your review. If you would like to discuss this issue in more detail with us please email info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks, Rachael

“Not impressed”

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“Not satisfied. Voice breaks alot not recommended”

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Hi Hira, I am very sorry to hear you are not happy with your item. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks, Rachael

“Products weren't great but delivery was quick.”

Helpful Report

Hi Aoife, Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

“Average I guess - Delivery was fine, came relatively fast and as expected. Product was damaged, and product was also virtually unuseable.”

Helpful Report

Hello Kiri-Ann, Thank you for your review. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ I do apologise once again for any inconvenience this may have caused. Kind Regards, Rachael

“Quick delivery but the Item didn’t work and was 5 x more expensive than other places”

Helpful Report

Hi Marcus, Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

“Delivery didn't take too long but product itself was poorly made”

Helpful Report

Hi Imaan, Please email us at info@geargeek.co.uk and i can help resolve this issue. Thanks, Rachael

“Battery dies even when it says it’s got 50/60% and dropped one on the floor and it fell apart”

Helpful Report

Hi, Please email us at info@geargeek.co.uk and a member of our team will assist you. Thanks

“Brought a pair of wireless earbuds both worked great for the first few times then one stopped working and hasn’t worked since”

Helpful Report

Hi Sam, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

“I bought a pair of earphones for my IPhone 6s. They immediately only worked in 1 ear and had to be fiddled with for them to work. I am not happy with the product.”

Helpful Report

Hi Tom, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael

“it cracked as soon as I tried to put it on my phone !!”

Helpful Report

Hi Marion, Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks

“The item came very quickly and whilst it works, volume control is difficult and whilst operational the headphones often loose connection between themselves momentarily giving the impression that one ear bud goes quieter for a second or two which is a bit off putting.”

Helpful Report

HI Mike, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

“Not a great product but does the job. Battery life isn't ideal and always having issues pairing the headphones and getting both to work on the first attempt.”

Helpful Report

Hi Jessica, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael

“cable was not good , too slow to charge have to go back to the stupid 1 metre lead that came with the phone thanks”

Helpful Report

Hi James, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

“Difficulty connecting - hardly both works at the same time”

Helpful Report

Hi, Thank you for your review. Please call us on 0113 4676762 or email us at info@geargeek.co.uk and a member of our team will be happy to assist you and guide you through the process to get your item working correctly. Thanks, Rachael Customer Service Manager

“Good company”

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“Bought the Earbuds pod 2 - the sound quality is either very poor or they are faulty and the bass notes are distorted. I wouldnt risk buying products here again.”

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“Easy purchase & prompt delivery”

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“I haven’t received it yet!!”

Helpful Report

Hi Carol, Thank you for your review. Please contact us at info@geargeek.co.uk or call us on 0113 4676762 for an update on your tracking information. Kind Regards, Rachael Customer Service Manager

“Who’s inks direct, thought I ordered from gear geek”

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Gear Geek is rated 4.8 based on 14,917 reviews