Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.78

4.8 Rating 14,917 Reviews

95 %

of reviewers recommend Gear Geek

Visit Website

1093

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both of the ear phones don’t work at the same time!”

Helpful Report

Hi Hannah, Thank you for your review. We really apologise for this inconvenience. Please email us at info@geargeek.co.uk and a member of our team will be happy to help pair your pods correctly. You can also call us on 0113 4676762 and we can help guide you through the process. Thanks, Rachael

“Despite showing 100% charge. One powers off after 5 minutes.”

Helpful Report

Hi Hannah, Thank you for your review. We really apologise for this inconvenience. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks, Rachael

“They did not work they don’t charge they keep saying they are on 10%”

Helpful Report

Hi Aiden, Thank you for your review. I am very sorry to hear of this inconvenience. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you in returning this item. Thanks, Rachael

“Wont charge properly and I’ve followed the guidelines - AirPods are very sensitive and turn off unexpectedly. Not happy would not recommend”

Helpful Report

Hi Amy, Thank you for your review. I am very sorry to hear of this inconvenience. Please email us at info@geargeek.co.uk and a member of out team will be happy to assist you. Thanks, Rachael

“The black cartridge worked fine but when I fitted another colour later it did not work, the printer just could not recognise it and the chip looks different. I haven't tried the remaining cartridges in the set as I gave up and bought some from another company. I was advised to complete an online form for return and refund but heard nothing more.”

Helpful Report

Hi Dawn, Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks, Rachael

“Don’t work!”

Helpful Report

Hi Bryony, Thank you for your review. Please email us at info@geargeek.co.uk and a member of our team can assist you with this issue. Thanks, Rachael

“It didn’t work with my new iPhone 12 charger and plug... I assume it would be fine on other cables but it should say on the site”

Helpful Report

Hi Jamie, Thank you for your review. Please email us at info@geargeek.co.uk and a member of our team will assist you further. Thanks, Rachael

“Won’t be using again , would like a refund ☹️”

Helpful Report

Hi Julie, Thank you for your review. I am very sorry to hear you are not happy with your purchase. Please email us at info@geargeek.co.uk and we can assist with a return. Thanks, Rachael

“The website is easy and user-friendly, however, the product I received was low quality and had many issues with connectivity and battery.”

Helpful Report

“Hi got my watch but it was delivered in box with cracked screen was really upset about it. Haven’t had time to get back to gear geek to see if they can do anything. But had a loss in the family due to covid.”

Helpful Report

“I have had them for no longer then a month and a half and they have already stopped working correctly so they’re not worth the money”

Helpful Report

Hi Jamie, Thank you for your review. I am very sorry to hear you are experiencing issues with your item. Please email us at info@geargeek.co.uk and a member of our team will be able to assist you. Thanks, Rachael

“I bought a pair of headphone from this company which do not pair with my phone or watch. After many ignored attempts to email them to sort this issue I still have not had a single reply.”

Helpful Report

Hi Sean, Thank you for your review. I have checked through our help desk and i can not seen any correspondence regarding this issue. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Kind Regards, Rachael

“I RECIEVED MY NEW EARPHONES A SHORT WHILE AGO, TODAY ONE FELL OUT OF MY EAR ONTO THE GARDEN PATH AND IT CAME APART, IT NO LONGER WORKS”

Helpful Report

Hi Roger, Thank you for your review. Please email us at info@geargeek.co.uk and a member of out team will be able to assist. Thanks, Rachael

“The item I ordered is no longer in use after 2 weeks! I won't be coming back to buy from here again”

Helpful Report

Hi Onye, Thank you for your review. I am so very sorry to hear this, please email us at info@geargeek.co.uk and a member of out team will be able to assist right away. Kind Regards, Rachael

“Didn't match up with my phone (said it was illegal), miscounted my steps. DO NOT WASTE YOUR MONEY.”

Helpful Report

Hi Annie, Thank you for your review. I do apologise for this inconvenience. Please ensure you are connecting your watch to the correct app which is the M Active app not the FUNDO app. If you need further assistance once you have connected your watch to the correct app please call us on 0113 4676762 or email us at info@geargeek.co.uk. Thanks, Rachael

“I did have an issue with a smart watch and thought it was not good I did send it back and am still waiting for a full refund.....”

Helpful Report

Hi Derek, Thank you for your review. I have checked our help desk and i can not see an open return request and all physical returns are up to date. Please email us at info@geargeek.co.uk and we can assist you further. Thanks, Rachael

“Order a headphone adaptor jack for my iPad Pro and it does not work at all!”

Helpful Report

Hi Alice, I am very sorry to hear this information. Please email us at info@geargeek.co.uk and we can help resolve this for you. Thanks, Rachael

“The attachment I bought for my iPad, C to Jack, and charger simultaneously, did not work. I have since bought a C to Jack attachment from Apple and this works, so there is nothing wrong with the iPad function. It would seem the generic item I purchased from Gear Geek is not compatible with Apple products.”

Helpful Report

Hi Paul, I am very sorry to hear your item did not work correctly. Please email us at info@geargeek.co.uk and we can help arrange a refund. Thanks, Rachael

“When I first used the ear pods I was thrilled but after 3 months of very light use; a couple of hours three or four times a week they are not holding their charge and the one ear pod which charges to 50% max is seems to be playing a different audio to the visual I am looking at. I hate them with a vengeance so do NOT buy”

Helpful Report

Hi Melissa, Thank you for your review. I am very sorry to hear you are experiencing issues with this item. Please email us at info@geargeek.co.uk and we can assist you further. Kind regards, Rachael

“One of the lens didn’t fit properly and kept falling out”

Helpful Report

Hi Ben, Thank you for your review. I am very sorry your item arrived to you in this condition. Please email us at info@geargeek.co.uk and a member of our team can assist with a replacement. Thanks, Rachael

Gear Geek is rated 4.8 based on 14,917 reviews