“Got hit while stationary, told it would be listed as in dispute. i was told to contact other insurance company to get them to sort it for me and avoid making a claim. Rubbish attitude. going elsewhere next time.”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We would like to look into this further for you. Please email your postcode and registration to reviews@goskippy.com and we can assist you further. Thank you.
Good day, thank you for your feedback. Go Skippy aims to always provide excellent customer service, and I am sorry that you feel that we have not done so in this instance. We take customer satisfaction very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to Reviews@goskippy.com, we can then locate your policy and assist you further. Thank you
“Everything I needed I found available. All I had to do was choose what I required and then admire how economical the policy was going to cost.
I’m a first timer with GoSkippy but so far so good.”
“How can one not be as happy as Larry, I have a similar policy as I had last year the only difference being it's £100 cheaper, if that's not a bonus I don't know what is ! Cheers GoSKippy .”
“Joining was easy. Appears detailed, but does seem inflexible if an issue arose - which it did - and I had to wait a day for the insurance to commence, or pay a fee to change. A great start! But the proof is in the pudding, and here we go.”
“Absolutely the worst insurance company I’ve ever dealt with.
Do not ever get insurance with this company. They are completely unprofessional and careless.
I was with them for almost 2 years, sadly. My first year I paid $222 monthly, then $141 the next year. I was initially renewed at $119, and then three months later they called me saying, “Oops, we calculated it wrong, it’s actually $141.”
Imagine an insurance company in this day and age not being able to calculate a basic premium correctly.
Recently, I emailed them to inform them that I changed my car. They told me not to worry and that my policy would renew automatically.
Next thing I know, I wake up to an email saying my insurance was CANCELLED.
No warning. No proper communication. Just cancelled.
This company is unreliable, disorganized, and does not care about their customers. They put you at serious risk by giving false information and then canceling coverage without properly handling the situation.
Save yourself the stress and stay far away from this company”
Hi, thank you for your feedback. We are sorry to hear of your recent experience you have had with us regarding our charges. Please note that we do appreciate this type of feedback from our customers as it allows us to investigate these problems, and we will take your feedback on board. We are always looking at ways to improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
