“I am giving 3 star because the customer service is not good, from my past experience. Also I cannot view the details of policy documents on online customer portal. whenever I click to open the policy certificate it opens new tab which is totally blank.
I would recommend to improve and hopefully next time if I am satisfied will give good review”
“Quote price great but got stuck in a loop on their website when adding to the quote that meant it took ages to finalise the deal. Phone line wasnt much better as when I selected car insurance then speak to someone it took me back round the same loop 3 times before I got fed up and chose another option. I finally managed to talk to someone but they couldnt actually help much other than to apologise for the issues and promise to report them. I hope the systems have been sorted as its not a great customer experience when this happens.”
“The price was great, took a while to get through to customer service. a little disappointed that it doesn't include third party insurance for driving other cars in an emergency”
“Can't really say anything as I did all the work doing my own car insurance renew ,only picked go skippy cause it was the cheapest quote for what I needed ...easy to pay ect”
“My last car insurance tripled. Crazy. Go Compare found me an amazing fair quote which I accepted. We drivers need more companies to think of the customers needs like Go Skippy does. They've got my custom.”
“Too soon to comment really as my new policy doesn't start until the end of April. No problem filling in the application or making payment, and the premium price was competitive...”
“When I got a quote from compare it was 320..but every time I tried to do it it crashed..so ended up going direct to you..then my quote was 411..even though I still went with that I still wonder about it..plus I've still not received any insurance document from you by post or email.. please can you tell my why.”
“I found GoSkippy through a comparison website, and I felt their quote was fair.
I called to query something on my quote before I made a payment, I spoke to a lady from customer service team, and she was rude and definitely not very helpful.
If it wasn't for the price I would definitely used another insurance company.”
“Customer service not very help full just done quote online on go skippy website said she couldn't find it when I rang to pay higher deposit and no option to pay higher deposit online had to call to pay more deposit then to get charged extra £20 rip off customers people paying high insurance at the moment and you rip customers off by charging extra £20”
