“I struggled on the online so I phoned and I was helped by Freddie. Everything went smoothly and was done professionally and I got the insurance.Thank you.”
“I am a new customer and upto now i cant fault anything about this insurer value for money and all so simple to get set up and on my way. Hope everything is as smooth going forward”
“I just received my renewal notice from my insurance, and they advised my insurance was increasing by £240 per year. I went onto Compare.com, put my details in, and was pleasantly surprised to find Go Skippy. They provided me with an insurance quote for my car, which was even better than my existing insurance, so I went ahead with them.
The whole process of changing was so easy and I’m saving £30 per month on my car insurance”
“Easy to set up, great price and helpful support. Everything was explained clearly and the documents were sent quickly. Really happy with the service!””
“I purchased one off insurance company insurance, it's really expensive and too much restriction. I cancelled and purchased, GoSkippy I am really happy, it's fully....”
“Awful and unfair charges and customer service who don't care!
Bought a policy with them 23 days ago. I had to unexpectedly sell my car.
Goskippy are trying to charge me
£75 cancellation fee
£118.45 - £5.15/day instead of the £1.42/day pro-rata charge
Customer service attitude: "It's set in our terms and conditions - do you want me to read them to you?"
Complaint raised to their GoSkippy complaints department and will submit a complaint to the Financial Ombudsman if there's no resolution with fair cancellation charges!”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“Although I'm not good at doing anything on line, your form was so easy to follow and complete.
Price is fair and competitive, which is what I was looking for.”
