“I don't recommend it to anyone. After cancelling the insurance, they took money for the next month despite paying the penalty. They sent an email again that I did not pay the bill to the end and they wanted another payment. Watch out for them.”
Hi, thank you for your feedback. We are sorry to hear of your recent experience you have had with us regarding our charges. Please note that we do appreciate this type of feedback from our customers as it allows us to investigate these problems, and we will take your feedback on board. We are always looking at ways to improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“Very poor experience after I’ve explained to them the main reason of cancelling my policy after 15 days of one month subscription, was still told I’m gonna pay a huge sum. How? I felt cheated”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We would like to look into this further for you. Please email your postcode and registration to reviews@goskippy.com and we can assist you further. Thank you.
