“Excellent service, I was unsure as to proceed but your webb site made it easy and also a excellent price. Hopefully I will not have any reason to claim, but if I do I hope it is as easy as it was to purchase.”
“The company charges a cancellation fee e
Of £25 even if your policy hasn't started. Also in 1st 14 days you will have a cancellation fee of £35 and pro rata refund of time on cover.
In my opinion this is criminal. My partner took the policy and less than an hour later tried to cancel.”
Hi, thank you for your feedback. We are sorry to hear of your recent experience you have had with us regarding our charges. Please note that we do appreciate this type of feedback from our customers as it allows us to investigate these problems and we will take your feedback on board. We are always looking at ways to improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“BAD SO SO BAD COMPANY I GOT A POLICY WITH THEM FOR £666 , I PAID DEPOSIT £66.60 AFTER IT START THE POLICE I SOLD THE CAR AFTER 3 WEEKS . I CALLED THEM TO HOLD THE POLICY THEY SAID ITS ONLY FOR 14 DAYS TO BUY NEW CAR OR I SHOULD CANCEL THE POLICY , WHEN I SAID I WILL NOT BUY NEW CAR THIS MONTH AND I HAVE TO WAIT FOR 2 OR 3 MONTHS THEY SAID I HAVE TO CANCEL THE POLICY AND THEY ASKED ME TO PAY £ 188.10 SO ITS MEAN THEY WANT £ 250.00 FOR INSURANCE MY CAR FOR 3 WEEKS
SO SO BAD SERVICE”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We would like to look into this further for you. Please email your postcode and registration to reviews@goskippy.com and we can assist you further. Thank you.
“Profesjonalne podejście do klienta, wszystko zrobione w kilka minut
Otrzymujesz to co cię interesuje od początku do końca aplikacji bez ukrytych dodatków”
“I have no complaint over my purchase of new car insurance with GoSkippy online. Unlike many companies the prices changed so much after providing additional non-essential details without explanation. My experience with GoSkippy worked much more reasonable.”
“The go skippy app gets 4/10 compared to my new Hastings Direct app and why is it that every single thing like changing car details or a private reg is chargeable this is not the way of other insurance companies, thanks but I won’t be coming back”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We would like to look into this further for you. Please email your postcode and registration to reviews@goskippy.com and we can assist you further. Thank you.
“The dreaded insurance renewal came around again.
Did a search and Goskippy came up best with the best package.
Easy to set up no hassle would recommend them.”
“Well, I’m a new customer to this company, can’t provide that much details but one thing certain I believe it’s great opportunity for me to buy from here as I’ve been trying so much and the price was right, I’ll do my best to not let you down or anything negativity I’ll make sure to drive safe and comfortable Many thanks
Bangaly”
