“I was on telephone line for more than 15 minutes trying to get through. The customer service personnel by name of Paul was unhelpful. I think he didn’t send a copy of my certificate of insurance to Uber as I requested. Please step up your art.”
“Useless services .
Cannot contact anyone and the website is not fit for purpose.try to update the last three months insurance paid but request refund .not driven since the covid lockdown .
I do not wish to renew .the next renewal due to next months risk for cab drivers .”
“You’re not sending me copies of my insurance certificates for the past 2 weeks. I’m not happy at all. I always a copy of my insurance certificate to be kept in my car . Please email me my copy please. Thanks.”