Garage Door Sale Reviews

4.35 Rating 123 Reviews
83% of reviewers recommend Garage Door Sale

About Garage Door Sale: With over 23 years of experience in garage doors, we've become the UK's largest wholesaler of our kind.

We pride ourselves on our competent, professional and efficient service as well as our competitive prices. We guarantee to be able to offer the best prices on ANY Cardale of Novoferm manufactured garage door. We supply across the country to builders, tradesmen, developers, large companies, councils, end users and more.

Starting from as little as £199, we offer a range of garage doors including Cardale, Novoferm and Wessex . By selling online, we're able to offer our garage doors and spare parts directly from the manufacturers, meaning we're cheaper than other garage door companies.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver, Courier
average delivery time
Over 7 Days
on-time delivery
95%
accurate and undamaged orders
Greater than 92%
Customer Service
communication channels
Telephone, Email
"Good price, good lead time. Nice to hear from Employee Of The Month Rebecca."
Helpful Report
"Very pleased with the product, easy to order helpful staff, delivered before time quoted Easy to fit, removed old door and fitted new in around an hour...."
Helpful Report
"Very please with my Cardale Gemini door quality and the price I paid for it. Not so happy about the length of time it took to deliver it. Supposedly it was 4-6 weeks but in reality it was over 10 weeks. Fortunately for us our builder was able to install a temporary door but this could be a major issue for some people. Staff were very helpful when phoned and promised to chaise up the manufacturer who were the cause of the issue but we had to keep phoning to get an update - some unprompted feed back would have been nice."
Helpful Report
Thank you for your review.
We are pleased you are happy with the product and the service of the team at Garage Door Sale. Feedback is always welcomed to which yours has been taken on board pertaining to unprompted updates.
Generally speaking the lead time is approximately 4 weeks and it is with regret you suffered an issue with the manufacturers to which we conversed with consistently for a speedier resolution.
Once again may I thank you for your review and please don’t hesitate to contact us if we can assist you any further.

Kindest regards

Garage Door Sale
"Seems to be a quality product at a very affordable price. Easy to select and order, delivery exactly as planned. The builder has not yet installed the door."
Helpful Report
Thank you Brian for a great review of our product and service!

Kind Regards

Garage Door Sale
"Ordered door, website states you will be informed of delivery, not informed despite having email and phone no. Arrived damaged not fit for purpose after 4 weeks so informed garage door sale as instructed immediately. Sent photo as requested and then asked to send more photos which I did. Phone after a week to be told it being dealt with under warranty but not to worry because we can see substantial damage from photo. Another week goes by so I phone and now they want more photos as only damage to the front is covered, apparently your door can be wrecked at the rear but as long as front is ok that’s good enough. Long story short KEEP clear of this company, pay more for professionalism or you will have a damaged door and hole in your bank account like me. Shame on you garage door sale."
Helpful Report
I am sorry to hear of your damaged door. As previously discussed with you, Garage Door Sale is striving for a speedy resolution to which additional photos were required to the front of the door to aid your warranty claim. As soon as we receive the photos, we will promptly reply thereafter as previously discussed with you.

We genuinely want to work with you for speedy resolution to which was mentioned in our conversation. We will look forward to receiving your photos which will enable us to proceed with your claim.

Should you need us in the meantime, please call on 0800 404 8011.

Kind Regards

Garage Door Sale
"I rang and ordered a new garage door the sales assistant was very helpful indeed. She went through every detail including the sizes .pattern and delivery times. Exhalent service would recommend them. Thank you."
Helpful Report
Thank you Peter for your great review and for your recommendation!

Kind Regards

Garage Door Sale
"Very good service and quality of product"
Helpful Report
Thank you Jeffrey for taking the time to place us a review.

Kind Regards

Garage Door Sale
"I have used your company for over 3 years. The sales and delivery side of your company are brilliant 10 out 10.A special mention to Lee-Ann in your sales.She is a credit to your company.Thankyou"
Helpful Report
Thank you Tim for placing a great review, your feedback will be passed on to Lee-Ann!

Kind Regards

Garage Door Sale
"The staff at Garage Door Sales are very helpful and friendly. The doors always turn up in good condition. The only thing I would say is that the lead times are fairly long and you don't get a delivery date until the last minute, which means our customers are waiting for an update for a while. However, that being said, GDS are always honest and open about their lead times/delivery."
Helpful Report
Thank you for taking the time to place us a review. Your feedback will be passed on!

Kind Regards

Garage Door Sale
"Good service .fast delivery.great quality"
Helpful Report
We appreciate your review Shaun - thank you!

Kind Regards

Garage Door Sale
"Excellent service best prices speedy delivery friendly helpful staff on the phone Ive used them several times and have recommended to others"
Helpful Report
Thank you for placing a review and for your recommendation!

Kind Regards

Garage Door Sale
"Very happy with how I was delt with by Natasha on how did her best to help to garage door also that it was delivered by a very helpful driverdriverpleasant driver,and on inspection there was no damage found."
Helpful Report
Thank you for placing us a great review, we are pleased to hear you are happy with our service!

Kind Regards

Garage Door Sale
"Friendly staff, great price and a very fast delivery... Perfect thanks"
Helpful Report
Thank you for taking the time to place a review Ian!

Kind Regards

Garage Door Sale
"More than happy with whole process Delivery very good contacted on day of delivery and notified of time Garage door on arrival free from any dents or scratches and as described Would definitely recommend"
Helpful Report
Thank you David for your review and also for your recommendation!

Kind Regards

Garage Door Sale
"good sale practice, well handled, proved to be an excellent product."
Helpful Report
Thank you James for placing a review!

Kind Regards

Garage Door Sale
"Order process easy, delivered by the date agreed."
Helpful Report
"Oder incorrect, was given no way to correct or dispute this. Order badly delayed with no communication. Epically poor delivery situation which has left me with a potentially damaged door and no comeback. Company have responded but haven't actually offered to assist in any way. It may have been a small order to them but it was a very large purchase for me and I feel badly let down by the service and support provided."
Helpful Report
"Terrible service poor communication I will never deal or recommend this company again Door arrived seven weeks after order placed To many lies"
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"Good communication and problem free delivery."
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"Very pleased with the whole process. Ordering easy to do and the delivery exceptional, arrived when they said it would be with a courtesy call before delivery."
Helpful Report
Garage Door Sale is rated 4.35 based on 123 reviews