“
We requested a return and refund but they tried multiple times to ignore that request and send a replacement unit with no acknowledgement of the inconvenience caused to our business.
”
posted 1 month ago
- Anonymous
“
Absolutely shocking! Fridge doesn’t work and won’t refund or replace it, just want to send someone to look at it! Have been without working fridge now for over a week and still waiting for someone to look at it. Would rather a new one but have refused point blank! Will never buy from FFD again!
”
posted 6 months ago
- Sutton Tennis & Squash Club
“
Before buying for this place double check because if u want to return or refund it they will refuse to take it back and also I'm still waiting from them to see why the wheels not locking
”
posted 1 year ago
- Camberwell Grill Ltd
“
PAID FOR TIME SLOT BETWEEN 1 AND 3 PM - CAME AT 11.30 AM
update - have just queried this and have received a refund - impressed with their customer service
thanks for your help
”
posted 2 years ago
- Willows Club
“
After thinking it all over following the phone call the same day I didn't feel I had been treated professionally so called back to cancel the order but their office had just closed, so sent an email instruction to cancel and refund request.
”
posted 9 years ago
- Gail Renshaw
“
I received confirmation of the cancellation on the same day which stated a refund would take 7 days! To this point I was not aware I had been charged for items that were never in stock.
”
posted 11 years ago
- Neil Kehoe
