“
Update: Since my initial feedback I have been contacted by FFD and they had explained what had happened and apologised, as well as offering me a full refund of the timed delivery charge.
”
posted 5 months ago
- Miah
“
customer service was so good, I had a problem with "unpack and position" at an extra cost, FFD sorted it out with a full refund, highly recommended
”
posted 1 year ago
- Anonymous
“
I got a ring back from a human the next day to confirm the order (I’d chose an option that wasn’t available so they flagged that and initiated a refund) and to let me know when to expect delivery.
”
posted 2 years ago
- Carl Massa
“
Few minor damage issues upon delivery however a replcement fridge was sent out and a partial refund issued. Couldnt of been better service.
”
posted 3 years ago
- H & C BEART LTD
“
Although there was a slight manufacturing defect, FFD acted speedily and helpfully in contact with the manufacturer in arranging a small refund which was paid into my bank within a few days.
”
posted 8 years ago
- Alasdair Campbell
