Sonova UK Limited t/a FM Hearing Systems Reviews

Name: Sonova UK Limited t/a FM Hearing Systems
Address: 22 Belton Road, Silsden, Keighley, United Kingdom
Rating: 4.92

4.9 Rating 332 Reviews

99 %

of reviewers recommend Sonova UK Limited t/a FM Hearing Systems

4.9

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01535 279285

Email:

help@fmhearingsystems.co.uk

Location:

22 Belton Road,
Silsden,
Keighley
United Kingdom
BD20 0EE

Write Your review

Tell us how Sonova UK Limited t/a FM Hearing Systems made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sonova UK Limited t/a FM Hearing Systems 5 star review on 25th August 2021

Peter G

Sonova UK Limited t/a FM Hearing Systems 5 star review on 27th February 2020

Lynnette C

Sonova UK Limited t/a FM Hearing Systems 5 star review on 3rd November 2018

Ruth M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They supplied the equipment I needed in a speedy manner despite it being a couple of weeks before Christmas so a busy time for all. Thank you FM hearing systems.”

Helpful Report

“I emailed with someone (a real person who continued to respond at 11pm!) to change the delivery address and clarify arrangements that also kept a tight delivery time.”

Helpful Report

“Helpful staff and product was delivered quickly. Thank you”

Helpful Report

“Response to my initial purchase was swift and helpful with suggestions on how to complete the order. Follow-up advice via email on my queries also succinct, accurate and helpful. Finally, delivery of the whole order was quick and again with good advice on contacting my audiologist in Salisbury hospital; having obtained a quick appointment to tune the devices, I am now learning how to operate the five programs to best effect in a variety of noise scenarios. Good so far. Thank you.”

Helpful Report

“Website is exceptionally easy to navigate. Ordered two Phonak CP1 phones which are no longer made and was a real struggle trying to locate. Ordered through FM Hearing Systems and they arrived the very next day. Very please with the service - will use again.”

Helpful Report

“Quick replies to emails regarding equiment and once ordered the equipment arrived the next day”

Helpful Report

“Very happy with their service, as all my emails requesting information or assistance is attended to very promptly.”

Helpful Report

“Excellent service and advice over the phone Thoroughly recommend and will use again”

Helpful Report

“Fast efficient service would recommend to everyone.”

Helpful Report

“FM Hearing Systems made me happy by refunding the cost of an unnecessary piece of equipment that my assessor said I would need, and sending the small optical cable that I actually did need. No fuss, no quibble, just first class service, as always. The team is a credit to the company. Thanks you all of you :)”

Helpful Report

“Excellent service and advice I thoroughly recommend this organisation”

Helpful Report

“Exceeding expectations when it comes to customer service. Gill is a diamond!”

Helpful Report

“Well, I haven’t had my repair back yet but I’ve been dealing with you for 4 years now and the service is second to none. Pail answers queries out of hours always, not that I encourage that for a happy marriage!”

Helpful Report

“It is being used by our Grand daughter in school, she is very pleased with the results. She found it easy to set up and was able to tell her teachers how to use it.”

Helpful Report

“Got what I ordered the next day. Good service, good advice and good price”

Helpful Report

“Fast efficient service and staff are always knowledgeable and helpful :) Thank you”

Helpful Report

“Quick and efficient service. Thank you”

Helpful Report

“Nothing's to much trouble for them.”

Helpful Report

“Fast courteous service...i have always found everyone I've spoken to in the company very helpful. Thank you :)”

Helpful Report

“Fantastic customer services and brilliant advice before purchase with no pressure to buy.”

Helpful Report

Sonova UK Limited t/a FM Hearing Systems is rated 4.9 based on 332 reviews