FM Hearing Systems Reviews

4.91 Rating 242 Reviews
98 %
of reviewers recommend FM Hearing Systems
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read FM Hearing Systems Reviews
Visit Website

Phone:

01535 279285

Email:

help@fmhearingsystems.co.uk

Location:

22 Belton Road, Silsden,

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not very good phone manner do not listen..
Hello Ainsley, we're not really sure what to make about your comment, it's very much out of step with everyone else's feedback and reviews. You had a faulty DAI shoe, you asked us for advice on how to replace it which we did, we think in an efficient, professional and friendly manner. We honestly can't remember in the office anything unusual about your order apart from you mentioning that you felt the audio shoes should last longer in your opinion? Regards, Paul
Exceedingly good in response to queries and quality of goods.
I've recently purchased from FM Hearing Systems again and the service has been first class. I e-mail them and they always reply and I've found them to be very helpful with any queries I have. I would highly recommend them to others.
I am an AB Naida cochlear implant recipient. I'm very happy with the service and products. I bought the Roger Select, the Roger Table Mic Twin Pack, Roger Receiver, the 170 powercel battery and as back up, the Roger X fm band 03 receiver. The FM Hearing team were very quick to answer queries and supplied helpful, subtitled videos. They processed my order speedily. I'm extremely happy with the service, the expert advice and the help they gave to my audiologist on the phone. All the equipment has been life changing. I can put the mics on long tables and follow conversations of over ten people. I can use the Select in noisy places and direct the sound to a particular speaker, and 'mute' another person's voice to a degree. The table mics are good for quiet, large group settings. The equipment allows me to follow large tables full of people, without straining or lipreading. I tried the system both with the Compilot and X plug in receiver and the powercel and receiver. Both are great. The system has numerous uses.
Fast, efficient and very helpful
I have a Roger Pen, which is great - recently a part was accidentally broken. I ordered a replacement - It arrived the next day. Excellent service from very helpful friendly staff. Thank you Paul - Nottingham
The communication from FM Hearing was good with fast dispatch as promised
Great service - many thanks
Great support and always helpful
The team at the other end are fantastic and will try and help in any way, they keep in contact constantly so you know exactly what is happening. Fantastic service with a friendly approach, shame not all companies are like yours.
I have an FM system which works very well and now have the headset so it is easier for me to use Skype for meetigns. FM Hearing Systems are always very helpful to me with any queries I have on the equipment and would recommend them as a provider.
FM Hearing Systems supplied my new Rice Pen system a couple of years ago & provided a first class service. A couple of times a shoe has become faulty & was replaced when I was informed that they were still under guarantee. Whenever I have contacted them with a query they are only too pleased to help. Can't fault their customer care. Would highly recommend them.
Outstanding service. I had some problems with my Phonak Roger Pen which required me to send the pen to FM Hearing Systems. The problem was rectified and returned on the same day at no cost. They were also able to answer some of my technical questions by return even after hours. Top marks for going the extra mile. Thank you.
You were able to help me and advise me what I needed - shame you could not fit it to my hearing aid.
IT ARRIVED THE NEXT DAY
Having received my Roger pen and clip on mic and telephone adapter I found all the information very easy to understand and it has helped me tremendously within my workplace then I had my training and found out even more ways this little. Device is worth its weight in gold to so rone with hearing difficulties and wow I also found out all the extra ways the pen and equipment can enhance my life and even connect to my mobile device I absolutely love it and now my work and life is so much more enhanced in more ways than I can ever explain I certainly recommend This product and only wish I had access to this five years ago x
ordered phone on behalf of my elderly father, contact excellent, delivery great. 1st class service.
FM Hearing Systems answered my questions before I bought my receiver and put my mind at ease.
FM Hearing Systems 5 star review on 3rd November 2018
Fantastic support. Friendly people (thank you Paul!). They know their stuff!
Excellent service as always. Great comms and very quick delivery.
FM Hearing Systems is rated 4.91 based on 242 reviews