Fleet Trak Reviews

Name: Fleet Trak
Address: Unit 1, Bridge Rd Business Centre, Unit 1, Bridge Rd Business Centre, ASHFORD
Rating: 4.97

5.0 Rating 371 Reviews

100 %

of reviewers recommend Fleet Trak

Company Reviews

Metrics

Info

5.0

Based on 371 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fleet Trak:

We are an approved, award-winning re-seller of Webfleet Solutions and one of the UK's largest independent suppliers and installers of Telematics and Vehicle CCTV.

Here at Fleet Trak our customers/ prospects feedback is vital in us delivering the best possible service & products!

Visit Website

Phone:

01233 650334

Email:

info@fleet-trak.co.uk

Location:

Unit 1, Bridge Rd Business Centre,
Unit 1, Bridge Rd Business Centre
ASHFORD
TN23 1BB

Write Your review

Tell us how Fleet Trak made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i feel that when i call fleet trak or Email fleet trak , you never get the same person twice However staff are really friendly and pleasant on the phone, they are really quick and efficient. i have no real issues to date.”

Helpful Report

Posted 4 hours ago

“I just wanted to say that the customer service has been excellent, especially from Molly. She always responds to emails and queries promptly, and she is consistently helpful, professional, and an absolutely lovely person to deal with. I really appreciate her support and the high level of service she provides.”

Helpful Report

Posted 9 hours ago

“Great service from Molly...made the transition easy! Molly knew just when to pick up the phone rather than e-mail, which goes a long way to making us feel valued and not just a number. Thank you Molly...much appreciated :o)”

Helpful Report

Posted 2 days ago

“Great customer service from Molly, very efficient in processing all our new orders”

Helpful Report

Posted 3 days ago

“Great customer service from Eva Barrow helping with every moving installs dates due to staff changes etc at our end. Thanks for all your hard work and look forward to using the sytems to improve our productivity.”

Helpful Report

Posted 3 days ago

“Hi can i just say what a great help Hayley was help me get a tracker sorted. she was very helpful and professional and got the delivery here very quickly. she also was very polite and i look forward in dealing with her and fleet - Trak in the future.(European asbestos services) kind regards Neil”

Helpful Report

Posted 3 days ago

“Everyone at Fleet-Trak is super helpfull, Jasmin, Rian, Eva... All do their best to support with any issues we have, be it Webfleet or Mantis. Definitely makes it easier when you have the right team supporting our operations, many thanks to everyone.”

Helpful Report

Posted 8 months ago

“Very impressed with the service Fleet Trak provide. We have been gradually upgrading our fleet to the Mantis live systems, which are extremely easy to use. Any enquires or issues are handled swiftly by Jasmin at Fleet Trak. Jasmin is my go to contact at Fleet Trak and is always extremely helpful......nothing is too much trouble.”

Helpful Report

Posted 8 months ago

“Extremely helpful, pleasant and polite, Charlotte took the time to listen, understand and help.”

Helpful Report

Posted 8 months ago

“Charlotte Evans provided great service when I was looking for a new type of Tracker. She was knowledgeable and friendly and answered all of my questions promptly to help me make a decision.”

Helpful Report

Posted 8 months ago

“Eliza has helped me several times this week with all different queries. the response times have been so quick and my issues have been resolved smoothly. Thank you for your help as always”

Helpful Report

Posted 1 year ago

“I had an exceptional experience with Fleet Trak, and I must give a huge shoutout to Eliza for her outstanding service! From start to finish, working with Fleet Trak was seamless and efficient. Eliza professionalism and expertise truly stood out. She was incredibly knowledgeable about their products and services, and she took the time to understand our specific needs. Eliza provided personalized recommendations that perfectly aligned with our requirements, making the entire process smooth and hassle-free. What impressed me the most was Eliza's dedication to customer satisfaction. She was responsive, proactive, and always went the extra mile to ensure we were well-informed and satisfied with our fleet tracking solution. Thanks to Eliza and the Fleet Trak team, we now have a reliable fleet tracking system that will significantly improved our operational efficiency. I would highly recommend Fleet Trak to anyone looking for top-notch fleet management solutions, especially with Eliza leading the way. Keep up the fantastic work!”

Helpful Report

Posted 1 year ago

“Fleet Trak as a company is so nice to deal with and any questions or queries are always answered really quickly by Eliza who is amazing and an absolute credit to fleet trak as she always goes above and beyond no matter what. Any issues, she takes them on and you can just forget about them because she doesn't stop until there rectified. Thankyou Eliza”

Helpful Report

Posted 1 year ago

“Always happy with Fleet Trak services provided. I have dealt with Eliza most of all people and she has always been very helpful. Nothing is ever too much to ask. If I ever had any queries, I have answers in no time. Pleasure to work with! Thank you!”

Helpful Report

Posted 1 year ago

“I have been dealing with Eliza she is amazing very helpful! nothing too much trouble :)”

Helpful Report

Posted 1 year ago

“Great service, if have issues go out of way to support till issue rectified.”

Helpful Report

Posted 1 year ago

“I have been dealing with Eliza today 16/02/24 what amazing service. Everything I asked for help with she helped me with. Excellent member of staff.”

Helpful Report

Posted 1 year ago

“i have been dealing with Niamh and there is literally nothing she wont help with, amazing service. thank you for everything, you really do your job and company proud.”

Helpful Report

Posted 1 year ago

“Excellent support received from Lacey Walker over last week in dealing with contract issues with WEBFLEET products, she is now my go to person !”

Helpful Report

Posted 1 year ago

“I’ve had quite a few dealings with Niamh at fleet Trak recently, Niamh has great knowledge and has sorted our issues with the upmost professionalism. I have no doubt that any problems arising in future will be promptly put right. Niamh is a great asset to fleet trak”

Helpful Report

Posted 1 year ago

Fleet Trak is rated 5.0 based on 371 reviews