“Very bad experience. An extra charge of 10 euros not clearly announced when you confirm your order. You have to pay this taxe on the delivery day. Other web site don't practice that for similar shopping.”
“Attention, très mauvaise expérience avec cette société; j ai commande un drapeau qui comprenait des frais de port qui étaient annoncé mais il y a une taxe de 10€ à la livraison dont on ne vous parle pas lorsque vous validez votre commande; Ne pas commander via ce site, il y a d'autres sites qui ne pratiquent pas cette taxe sans prévenir.”
Unfortunately, due to the time difference between you in Australia and us in the UK, we weren't able to respond to your email until first thing this morning. We've resent you the tracking information so you can see your parcel is with Australia post and is en-route to you. If we can do anything else to assist please drop us an email.