FITTINGSCO LTD Reviews

Name: FITTINGSCO LTD
Address: Unit 1B Victoria Trading Estate Drury Lane, Oldham
Rating: 4.63

4.6 Rating 1,969 Reviews

92 %

of reviewers recommend FITTINGSCO LTD

4.6

Based on 1,969 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0161 503 5440

Email:

contact@fittingsco.co.uk

Location:

Unit 1B Victoria Trading Estate Drury Lane
Oldham
OL9 7PJ

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FITTINGSCO LTD 5 star review on 6th May 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 weeks and not a word of when delivery will be”

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Posted 1 year ago

“Ordered items they took money no items have arrived think it’s a scam site they give you royal map tracking code but royal Mail never receive the items and no answers to e-mail do not use this site”

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Posted 1 year ago

“I ordered cam dowels 24 mm by 8 mm but received 24 mm by 6 mm and they refused to refund me or send a correct replacement. Please avoid this company.”

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Posted 2 years ago

“The measurements didn’t add up”

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Posted 2 years ago

“Still waiting after a week after saying its been dispatched”

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Posted 2 years ago

“I haven’t received it yet”

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Posted 2 years ago

“Shocking service. Still not received my order”

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Posted 2 years ago

“This is because we still haven’t received the product which was supposed to be delivered last week Wednesday the 1 of December by yodel and still can’t track it or find out what is happening. Not very happy at all.”

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Posted 2 years ago

“I am still waiting on the customer service to directly respond to my query. I bought an item falsely advertised in terms of sizes and they now want me to pay for shipping back I order to get my refund. The cost of shipping will be short of £15 and the item cost 35£...If I don't hear anything back from them before Friday December 3rd I will contact citizens advice to help me with dealing with this issue.”

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Posted 2 years ago

“Very good service will order again from this company”

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Posted 2 years ago

“Still ha ent received my order”

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Posted 2 years ago

“The product I ordered was fragile and the packaging arrived so damaged that I couldn’t properly remove the product from the box. The customer service ‘team’ sounded like a couple of teenagers and were extremely rude and unprofessional and insisted that I should pay for returns of the item. Any other company would send fragile items properly packaged with packing inside but this was just in a plastic bag.. Looks like cheap rubbish and won’t be buying from them again!”

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Posted 2 years ago

“Best of luck with these guys. Didn’t match the specifications but I have to send it back at my expense. They are not the only supplier so why buy from them?”

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Posted 2 years ago

“Still waiting for my order after 4 weeks”

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Posted 2 years ago

“Absolutely rubbish, paid for item was promised 24-48 hour delivery, no items delivered contacted them on 4th day and they said item wasn't in stock. Thanks for letting the customer know... had to let down builder. Disgusted”

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Posted 2 years ago

“I made a decision to buy from them on the basis that they offered 14 days free return. Out of 6 items I wanted to return 2, in exchange for 1 new additional item. When making my intentions known to them, I was told I need to pay for the return despite letting them know I felt mislead as a result. Their unapologetic reply was:Yes free returns are based on the product being damaged or defective Their kitchens pull out wire baskets may be beautiful and seemingly of good quality but do ask yourselves at what cost if you need to pay for returns / exchanges and in my case delivery for the new item ontop of.”

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Posted 2 years ago

“Have waited 3 weeks for door hinges, e mailed and messaged them,totally ignored.”

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Posted 2 years ago

“Not impressed with returns policy as item didnt fit, was within 14 days. Day 2 I believe and charged for the pleasure of sending it back.”

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Posted 3 years ago

“Have no stock and do not reply to emails unless prompted”

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Posted 3 years ago

“The wire baskets were very nice but the wrong size compared to what was advertised on the website. I had to return them. Its now been 5 days since they were received by FittingsCo, but they haven't been in contact to discuss either a refund or preferably a larger size. Their phone system doesn't work (I tried 4 times), and they are not responding to emails.”

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Posted 3 years ago

FITTINGSCO LTD is rated 4.6 based on 1,969 reviews