Fitness Superstore Reviews

Name: Fitness Superstore
Rating: 4.57

4.6 Rating 798 Reviews

89 %

of reviewers recommend Fitness Superstore

4.6

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01604673000

Email:

sales@fitness-superstore.co.uk

Fitness Superstore 5 star review on 17th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality kit, great price!!”

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Posted 7 years ago

“Well made and sturdy! I'm very happy with it!”

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Posted 7 years ago

“My order was shipped quickly and was exactly what was needed”

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Posted 7 years ago

“Very good service and price”

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Posted 7 years ago

“Exercise cycle was delivered quickly and as promised. Product is excellent.”

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Posted 7 years ago

“The delivery was fantastic & the staff on the phone would definitely order of yous again”

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Posted 7 years ago

“Great service and good quality equipment at reasonable prices.”

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Posted 7 years ago

“Pilates ring arrived promptly and is well made.”

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Posted 7 years ago

“Very good service thanks”

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Posted 7 years ago

“We recently acquired several large pieces of new gym equipment from the Gloucester store. Staff were well informed, very helpful both with selection and exact delivery timings and installation, and pricing was excellent. Very impressed Nick L”

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Posted 7 years ago

“I went to the Tunbridge Wells store and found the staff very helpful. The guys who came and fitted my bike were excellent. I was totally happy and satisfied with all aspects apart from the guy I spoke to from your Northampton office to arrange the delivery date. He was rude, short and very cocky. He did put me off quite a bit. I was making the point About the number of days from buying the bike and when it was to be delivered. I said "I don't want to argue with you but", he snapped back "No you don't want to argue with me". Very rude. His customer service was very poor. Apart from that I am totally happy with my bike, thank you.”

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Posted 7 years ago

“good service”

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Posted 7 years ago

“Excellent service from the beginning to end. The quality of product is fantastic. The staff tries to help you in any way that can to accommodate you. I recommend fitness superstore”

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Posted 7 years ago

“I bought a multi gym, treadmill and other equipment. Ryan in the Tunbridge Wells store was really knowledgeable and helpful. Gave us excellent advice and was attentive without chasing us. Really good experience and customer service and very happy with the kit which was delivered and installed promptly and efficiently.”

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Posted 7 years ago

“I visited the store with my son who is a full time physical trainer with the police. We were both impressed with the service and the level of knowledge shown by the staff. We made several visits prior to purchase and were always given attention we required then we were left alone to make a decision without being pressured into a sale. The equipment we purchased fore my home gym was first class and exceptional value for the money.”

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Posted 7 years ago

“Excellent and helpful service from point of first contact through to delivery and installation. I have no hesitation in giving my recommendation.”

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Posted 7 years ago

“Very good service. Well done.👍”

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Posted 7 years ago

“It was very helpful to see the gym equipment and get detailed advice in the store at Tunbridge Wells, this certainly helped to shape my final decision. The delivery was on time and the installation was highly professional. Overall an excellent service.”

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Posted 7 years ago

“Courtesy and customer service at Olympian levels. High quality products in stock, what’s not to like?”

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Posted 7 years ago

“Absolutely brilliant from ordering to receiving I was kept informed and delivery was timely. So impressed I would highly recommend to all.”

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Posted 7 years ago

Fitness Superstore is rated 4.6 based on 798 reviews