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FIRST4MAGNETS® Reviews

4.9 Rating 6,996 Reviews
98 %
of reviewers recommend FIRST4MAGNETS®
4.9
Based on 6,996 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read FIRST4MAGNETS® Reviews
Anonymous
Anonymous  // 01/01/2019
Didn't arrive, but I forgot and now it's been months, so not like anything can be done about it
Helpful Report
Posted 11 months ago
Firstly, thank you for taking time to leave us a review, we appreciate any feedback and are always looking for ways to improve. We are sorry the magnets you ordered did not arrive. Please be assured a member of our team will be in touch with you to resolve this issue, but if you would prefer to reach out to us directly, don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team) Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 11 months ago
The magnets I ordered do not magnetise on the same board that all the others I have, do magnetise. What should I do ?
Helpful Report
Posted 1 year ago
Hi Irit, firstly, thank you for taking time to leave us a review, we appreciate any feedback and are always looking for ways to improve. We are sorry the magnets you ordered were not strong enough for your application. The magnets you ordered are ferrite disc magnets, also known as ceramic magnets. They are magnetised with their north and south poles on their opposite flat faces. Ferrite magnets have a high resistance to corrosion and demagnetisation and their great advantage is that they can operate in temperatures of up to 180 degrees Celsius. These magnets are ideal for craft making, model making and other non-technical applications where a really strong magnet is not necessary. Please be assured a member of our team will be in touch with you to suggest a better magnet for your application and solve this issue, but if you would prefer to reach out to us directly, don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team) Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 1 year ago
Magnets weak does not stick together
Helpful Report
Posted 1 year ago
Hi Juanita, we can see from your order you purchased only steel discs - these are not magnets but made of a ferrous material that will be attracted to magnets. One of our team members will be in touch and more than happy to help you find a magnet fit for your intended application, you can also reach out to them at sales@magnetexpert.com or simply call 0800 488 0288 (*there is no charge to call our team). Thanks, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 1 year ago
Poor. Tiny magnets not worth the money
Helpful Report
Posted 4 years ago
After leaving a review first4magnets called me to apologise for the problem I had with there magnets. The lady was very friendly and helpful… I will definitely be happy to give them another try. As we all need a second try in life…
Helpful Report
Posted 2 years ago
The magnet is stupidly weak when under water you could see it going over plenty but didnt pick anything up really disappointed
Helpful Report
Posted 5 years ago
I ordered magnets early afternoon and received them in the post the following day, really great service.
Helpful Report
Posted 9 years ago
On their website they state that the N42 magnet is suitable for Wrenn and Hornby Dublo model locomotives. This may be true for some models but it didn't fit mine. I have subsequently found that different motor types within the range of model require different magnets. If they want to make this claim on the web they should state which models they magnet is suitable for.
Helpful Report
Posted 6 years ago
Not arrived yet.Royal mail slow for obvious reasons..
Helpful Report
Posted 5 years ago
worst experience ever!
Helpful Report
Posted 3 years ago
I ordered already since almost 2 weeks and didn't received any thing and I think that there's a problem of shipment or delivery. Can you please check because I'm starting to be wooried. Thanks a lot for your help I recall you my personal address Raymond Acher 64 Rue des Belles Feuilles Code S?r) Rue 7516 75116 Paris France Cellular +336 0763 3548
Helpful Report
Posted 8 years ago
Great swift service. Well packaged and good quality.
Helpful Report
Posted 5 years ago
Up to 14 days delivery on a small package.
Helpful Report
Posted 2 years ago
Magnet broke into two pieces wasn?t very impressed and didn?t have as much pull as described.
Helpful Report
Posted 2 years ago
Two of the four magnets broke on the first day. Is that what they mean by calling themselves First4Magnets? I don't think my children are at fault. The material of the magnets are so weak, that if you drop them they break: USELESS!
Helpful Report
Posted 3 years ago
I ordered my magnet over a week ago and still not received my order after a 2-3 days delivery time
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Posted 3 years ago
I haven?t received my order
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Posted 4 years ago
I only needed small magnets and ordered a pack of 10mm. They came promptly, nicely packed but as soon as I tried handling them and the magnets collided they shattered into useless magnetic debris! Sadly a waste of money for me.
Helpful Report
Posted 9 years ago
I was very happy with the advice and product. I was extremely annoyed when I checked my mobile bill and saw that the only phone number listed on the website is a chargeable number. That may be the mobile phone company?s charging, but I know plenty of companies that would not use such a number. I also know a bunch of companies that do use chargeable numbers and I don?t buy from them. It would be very simple to add a local area code number and point out to customers that they should use this if calling from a mobile. Or just change the number. Either way it?s not the 5 quid that matters, it?s the principal of it.
Helpful Report
Posted 3 years ago
Fridge magnets didn't stick to sheet -unsuitable.
Helpful Report
Posted 7 years ago
FIRST4MAGNETS® is rated 4.9 based on 6,996 reviews