“I was unwell and unable to attend an event the next day,contacted customer services (Mario) on chat, got a quick response and an email. All sorted with minimum fuss and stress, great customer service”
“I wasn’t expecting an exchange as it was within 24 hours of our booking but I was ill and thought I’d ask.
I had tickets exchanged for a voucher within 30 minutes. Am delighted”
“My experience with Fever was great. I had to change my booking with short notice, due to sudden health issues. They were very helpful. I’ve contacted them late in the evening , yet they responded really quickly, and helped to resolve my issue.”
“A very quick response to my early evening query , a few emails and my query resolved by 10pm
I was pleasantly surprised Luis got back to me so late at night”
“We have bought tickets form fever twice, and as we needed help with our order we reached to customer services via live chat. I have to say they response time and professional approach is second to none- thank you very much, your help was fantastic.”
“I bought tickets for a candlelight concert, wasn’t sure we could make it so paid a little extra for refundable tickets.
I requested a refund early on Sunday morning and received one within an hour no questions asked.
Great, trustworthy company. Will definitely buy tickets again”
“We were unfortunately not able to use our original tickets for health reasons. When I contacted Fever they responded very promptly and were very helpful, issuing me with a voucher for replacement tickets enabling us to rebook when all members of our group are well.”
