“Customer service extremely impressive (especially as booking to a particular event was made on a Sunday! Shout out to Isabela. This outfit are a credit to customer service and other online firms should definitely take note as, in order to keep customers, they should be treated fairly and with respect. Great event experiences on offer and will be sure to book again and soon! Go Fever!”
“My friend and I are not well so had to cancel within 24hrs ! My email was responded to immediately and I received a voucher to book for a later date. Re-Booked and happy.
The process was easy from start to finish.”
“Made a booking but selected the right date, but wrong time. Only noticed it after payment. Fever reacted after my request to change the time promptly and issued a voucher which enabled me to book again ... this time with the right time. Whole process/communication went smoothly. Thanks!”
“Dear Mariana, Thank you for helping me change my ticket date. We were due to see the Dali experience tomorrow, but My daughter, who has Tourette’s syndrome and was coming with me was having a bad day of it. I requested a change of date. I must say Mariana were amazing! She reissued my tickets without question, and right away. ❤️”
“I had to cancel/rearrange a ticket just hours before the booking. Rayoung was fast in his responses and resolving the issue via a voucher to re-book my ticket at a later date”
“The staffs are ok, however there’s one particular guy I am really thankful with. It’s the guy at the entrance who’s very kind, friendly and encouraging. Thank you very much to you. The price is very reasonable for such a brilliant experience. One of the best this summer holiday I have ever seen.
Keep it up.”
