“I made an error with the date when I booked, I was panicking that I would not be able to to change the date, but I emailed Fever and they were so very helpful, they cancelled the original tickets and sent me a voucher to book the correct date! Thankfully”
“Fantastic customer service.
Very helpful when I needed to change the date as well as being patient when I messed up using the voucher they provided.
I’m very impressed will use Fever again.
Many thanks Irene”
“Booked the wrong time for our tickets. Maria on Chat on the app cancelled within few minutes and I was able to rebook. Quick and efficient. Thank you”
“I had to change my ticket for another day and I was surprised how quickly they responded. Within an hour my original ticket was cancelled and was sent a voucher of the same value to rebook for another day.”
“I needed to change the date of a ticket I ordered and I got a fast response and the person gave me really clear guidance on how I could do this. Really smooth process”
“Laura Lillo, agent @Fever was absolutely brilliant and provided and excellent customer service. Resolution to our issue was promptly provided. Thank you, Fever, for this faff free experience.”
“The customer service I received before making the purchase, was one of a kind. The fever team have gone above and beyond on their accessibility and helping me throughout my experience. I had some trouble with my navigation and transport getting to the venue, that I missed my 6:30 booking. Luckily they had a few spots left and places that I could be, and I was put close to where I had initially booked. The venue staff and the security were very kind and accommodating. The show was outstanding and an exceptional evening, I would highly recommend not to listen to any reviews or videos before seeing the London Quartet group. One of a kind experience, delivered with high standard. Exceptional - thank you.”
“Best customer service I’ve ever had!!! Anywhere!!! Marina, who dealt with my request was incredibly quick at dealing with my issue and it was sorted in minutes!!”
