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fever.com Reviews

3.9 Rating 2,944 Reviews
73 %
of reviewers recommend fever.com

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Anonymous
Anonymous  // 01/01/2019
Very fast response my issue was dealt with and resolved very quickly.
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Posted 3 years ago
Amazing! The response was really fast and super helpful! We wanted to change the date of our tickets due to our dog having had an operation. Not only did we get a voucher to reschedule, we even got a 'get well soon' for our dog. Really lovely people 🥰
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Posted 3 years ago
Helped by giving a voucher when unable to get to the venue because of train problems at Waterloo
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Posted 3 years ago
Really swift reply and refund for tickets that we sadly had to cancel due to sickness and rail issues.
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Posted 3 years ago
Excellent service and very prompt action! Our trip was cancelled ( train issues) , on the morning of our planned visit . A voucher was issued to us straight away so we could rebook. Thank you so much for your efficiency and care !
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Posted 3 years ago
Swift response from a real human and not a chat bot. Co siderate of situation and resolved swiftly. Very happy thankyou
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Posted 3 years ago
Great customer service and speedy response to my query. Thanks!
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Posted 3 years ago
Very helpful customer support
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Posted 3 years ago
Quick and efficient response.
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Posted 3 years ago
Quick and helpful online chat service to assist with changing event ticket times.
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Posted 3 years ago
I wrote to Fever about tickets misunderstandings and Janice replied immediately rectifying the problem with aplomb and swift action. Everything was resolved into a highly satisfactory conclusion. My friend and I had a brilliant time today and we told everyone on the train home about the experience. I’ve been to many art exhibitions and I’ve never been to such an interactive experience ever. It’s a must see - you will not be disappointed- just do it, I can’t tell you too much as I would spoil it for you. It’s a must see!
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Posted 3 years ago
I needed to change my tickets due to a family bereavement. I started a live chat to enquire about the situation and if anything could be done. The support I received was fantastic and it was resolved within an hour.
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Posted 3 years ago
Found it hard booking my carers ticket, as my husband doesn’t always appreciate this music. I do and he doesn’t have to pay, these people help me to make sure he helps as I’m a wheelchair user, thank you so much.
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Posted 3 years ago
Fantastic customer service provided by Franco. Definitely an asset for your team.
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Posted 3 years ago
I had a query about my tickets, and this was responded to very quickly by Dimitris with a very helpful reply
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Posted 3 years ago
Fever went out of their way to help when I had to postpone my experience. They immediately got me vouchers for another date.
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Posted 3 years ago
Immediate response and satisfactory outcome!
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Posted 3 years ago
Laura was extremely polite and quick to resolve my issue, I am very pleased with the customer service.
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Posted 3 years ago
Responded immediately to my query .
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Posted 3 years ago
Excellent and speedy resolution to my query. Thank you
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Posted 3 years ago
fever.com is rated 3.9 based on 2,944 reviews