“I realise the t&cs state no refunds so I am disappointed about that. I am grateful for a credit but 60 days isn’t long to use it by. Service for sorting this out though was excellent and they can’t go against the rules sadly.”
“Absolutely fantastic customer service from Pedro S at the Fever team. My query (had booked tickets for the wrong session) handled in such a very warm and very prompt manner! Thank you!”
“The app seem like has their will to choose the time and seat, but luckily customer service team sort it out in not time. Thanks. If not , it would had been a nightmare.”
“Thank you for resolving our problem promptly and with understanding of our unique scenario. Our questions were answered and in the end everything worked out well.”