“I had lovely Nikolas deal with my request regarding whether my carer had to pay. Within minutes i was given a carer pass for my carer. Nikolas was so polite and helpful & i am so thankful. Cannot wait for the experience now 😊”
“I have been quite frustrated in the past trying to get some assistance, but today was really impressed with the level of service. Something is improving, so please keep it up.
Many thanks”