“I’ve been experiencing financial difficulty over the past 18 months as I’ve been out of work due to Covid and only recently starting to get back on my feet, I’ve always spoke to Joe who’s been very helpful and understanding, we managed to agree a monthly repayment plan off £30 which is affordable to me, with a debt level off just over £500. These guys are very easy to speak too and very helpful. Would recommend them”
“My customer manager Joe was amazing. Very understanding, friendly and helpful. Started the call anxious due to a difficult month financially and ended it with a smile and a massive weight lifted off my shoulders. Joe is an asset to your company. Many thanks. Tyrone Phillips”
“Always helpful, easy to contact. My loan application was quick as was the deposit. Went above and beyond to help during a difficult financial time. With COVID. Wouldn’t recommend a loan from anyone else, you really feel looked after.”
“Unfortunately I've had to deal with many loan companies. These guys are easily the best. Happy to adjust payments without bombarding you with questions. Quick to respond.”
“My income has been reduced due to Covid and I was worrying how this would affect my bills. I currently have a loan with Fast Loan UK and when I informed them of my situation they were extremely helpful. My account was frozen and I have been given time to get myself back on my feet. Thank you to Katie for your assistance.”
“Very good Loan company. Unfortunately I got behind on payments due to covid19. I spoke to a customer care manager directly and I was able to set up a repayment plan that is affordable. Very good customer service”
“That was extremely quick and seamless. I have had a lot of large expenses and am just a bit short this month. Many thanks for helping me through.
All the best
Miss Fietto”
“Provided great service throughout. I am especially thankful for them for helping me when I couldn't afford to make a scheduled payment due to this pandemic. They froze the balanace of my loan and did not apply any fees. Really good lender. Thank you”
Hi,
Thank you for rating our service 5*!
We make sure our Customer Care Managers are fully trained to ensure a high level of service is provided to all our customers.
We really appreciate your kind words.
Fast Loan UK
