Fast Loan UK Reviews

Name: Fast Loan UK
Address: 2 Falcon Gate, Shire Park, Welwyn Garden City
Rating: 4.78

4.8 Rating 297 Reviews

95 %

of reviewers recommend Fast Loan UK

Company Reviews

Metrics

Info

4.8

Based on 297 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Email:

contactus@fastloanuk.co.uk

Location:

2 Falcon Gate, Shire Park
Welwyn Garden City
AL7 1TW

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Anonymous

Anonymous // 01/01/2019

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“Thanks for helping”

Helpful Report

“I am trying to arrange to pay my loan back in full. The phone number on the website doesn’t work and the email bounced back. There’s an option to bank transfer the remaining balance over but I would like some sort of confirmation. I have had to write here as I have no other way to contact.”

Helpful Report

Hi Gina We are sorry that you struggled to repay your loan. Just to make you aware that upon taking your loan out you were provided with our Customer Care number. We also provided you with our email address and reference you would need to incase you ever needed to speak with us. I can see that your loan balance has been settled and a Summary of borrowing has been sent to your email address. If you have not received this please check your junk file. Once again we apologise for your issues. All the best Fast Loan UK

“I needed to buy an air conditioning unit for my home office and the loan from Fast Loan helped me. The money cleared instantly. Easy process as well.”

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“Excellent customer service! Helped me in time of need and the process was very easy”

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“Same as others....applied for a loan hours ago . no confirmation..uploaded payslip..just no outcome at all.”

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Hi there, We are sorry that you had a bad experience with us. We do aim to get approvals back to customers as quickly as possible but during busy periods we can take a few hours to underwrite those loans that are not automatic approvals. Please check your junk folders as we would have responded via email with our lending decision. If you require further assistance please reach out to us at contactus@fastloanuk.co.uk. All the best

“Fast Loans...about as fast as a snail in slippers”

Helpful Report

Hi there, We are sorry that you had a bad experience with us. We do aim to get approvals back to customers as quickly as possible, but during busy periods we can take a few hours to underwrite those loans that are not automatic approvals. Please check your junk folders as we would have responded via email with our lending decision. If you require further assistance please reach out to us at contactus@fastloanuk.co.uk. All the best

“FLUK helped me out during a crisis and have been an absolute pleasure to deal with. Joe and Katie have gone above and beyond to support me and I will be forever grateful. Do not hesitate to use these guys.”

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“Excellent! Thanks for your help”

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“Very good”

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“Really good company. The customer service was excellent. Helped me out of a tough spot. Thanks to Katie for all your help. I've also left a review on Google for you :)”

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“Absolutely brilliant 🤩 very efficient and friendly and also extremely understanding if you should have any difficulties.!!!!!!! Definitely recommend this company/service.!!!!!!!”

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“Very good lender. Helped me when I was struggling to repay my loan. Customer service was very good.”

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“Very good indeed no problems”

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“Very easy to deal with and very efficient. They make it nice and easy to settle early as well”

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“Excellent customer service. Really happy customer.”

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“Helpful, friendly, Customer Service and quick and efficient overall service!”

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“Always helpful, easy to contact. My loan application was quick as was the deposit. Went above and beyond to help during a difficult financial time. With COVID. Wouldn’t recommend a loan from anyone else, you really feel looked after.”

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“Unfortunately I've had to deal with many loan companies. These guys are easily the best. Happy to adjust payments without bombarding you with questions. Quick to respond.”

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“Great company for loans.. Joe the customer service manager is fantastic no matter what time of day you contact hell reply”

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“Made an application which was pre approved, I understand this may not be 100% approved but to not get an email, call or text if very poor form. Its hard going through financial hardship and applying for such loans so a little bit more care would be nice. I only assume I am not successful as I have not been given any indication. Not great when you took a pay slip off me”

Helpful Report

Hi Chris I hope you are well. We are very sorry you have had a bad experience with Fast Loan UK. I have just looked through our logs and can see that we did email you letting you know the application was unsuccessful. Sometimes these emails fall straight into your junk folder, so I'm sorry if this was the case. I can also see that a text message was sent to you but sometimes these can get delayed or stuck in a queue. Just to let you know that all sensitive information provided in your application will have been deleted in-line with PCI compliance regulations. We hope you was able to secure the finance you needed and wish you and your family all the best Fast Loan UK

Fast Loan UK is rated 4.8 based on 297 reviews