Name: Fast Loan UK
Address: 2 Falcon Gate, Shire Park, Welwyn Garden City
Rating: 4.70

“Very good Loan company. Unfortunately I got behind on payments due to covid19. I spoke to a customer care manager directly and I was able to set up a repayment plan that is affordable. Very good customer service”

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“The application was simple enough. Thanks Fast Loans as you helped me out of spot. Wishing you all the best. Stay safe”

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“Be careful because this company steals customer data and later sells other data to other companies without permission, No one ever answers emails they don't have a phone number to call!!!”

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Hi Seery, we're very sorry that you have had a bad experience with us. I just wanted to make you aware that we do not steal customer data or sell on your data. All our processes are in-line with GDPR guidelines. In instances where loan applications are unsuccessful, we do give customers the option to be considered by other lenders on what's known as a Pingtree. This therefore give other lenders the opportunity to offer you a loan with your permission. At the point where we redirect you this is clearly pointed out, and you would have to accept the terms and conditions before proceeding.

“The application process was pretty straight forward. Money was sent straight away. Very good”

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“Provided great service throughout. I am especially thankful for them for helping me when I couldn't afford to make a scheduled payment due to this pandemic. They froze the balanace of my loan and did not apply any fees. Really good lender. Thank you”

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“Joe was very helpful with processing my payday loan”

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“Brilliant. Fast and very helpful. Also a professional company”

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“Brilliant fast service from the outset , also very good customer service from Joe. 5*”

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“I must say that my rep Joe is the most helpful of people and never ever puts barriers in the way, he does the transfer straight away.”

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Hi, Thank you for rating our service 5*! We make sure our Customer Care Managers are fully trained to ensure a high level of service is provided to all our customers. We really appreciate your kind words. Fast Loan UK

“Applied and uploaded my details Amd wageslip with no reply at all. Been trying call and email with no reply. Who has my details. And what’s going on. This is a joke!!!”

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We are really sorry you've had a bad experience with Fast Loan UK. Please note that in 90% of cases our lending decisions on applications are made instantly. In cases where a manual decision needs to be made by our underwriter it can take a few hours. We do inform applicants of this. We have now given you our decision and we hope you managed to secure the borrowing you wanted elsewhere.

“Always great! Thanks again”

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Hi, Thank you for rating our service 5*! We try making the borrowing process as simple as possible whilst at the same time ensuring adequate affordability assessments are in place. We really appreciate your kind words. Fast Loan UK

“Applied today at 16:30, uploaded wage slip and was advised that I had been provisionally accepted and would receive a phone call. It states online to expect a call within 10 minutes. I have had no phone call, email or text message. There is nothing ‘fast’ about this loan and now I am worried as I had uploaded a wage slip with all of my details on. The contact number online for this company also goes unanswered so unable to contact them unless via email. Disappointing.”

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We are really sorry you've had a bad experience with Fast Loan UK. Please note that in 90% of cases our lending decisions on applications are made instantly. In cases where a manual decision needs to be made by our underwriter it can take a few hours. We do inform applicants of this. We hope you managed to secure the borrowing you wanted

“First time in contacting fastloanuk regarding and loan will 100% be recommending this service to anybody that is need of any financial help. My customer service agent was their from the beginning of the application right through to the end. A* Service”

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Hi, Thank you for rating our service 5*! We make sure our Customer Care Managers are fully trained to ensure a high level of service is provided to all our customers. We really appreciate your kind words. Fast Loan UK

“Fantastic service”

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Hi, Thank you for rating our service 5*! We try making the borrowing process as simple as possible whilst at the same time ensuring adequate affordability assessments are in place. We really appreciate your kind words. Fast Loan UK

“Excellent customer service. Joe was very helpful and understanding.”

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Hi, Thank you for rating our service 5*! We try making the borrowing process as simple as possible whilst at the same time ensuring adequate affordability assessments are in place. We really appreciate your kind words. Fast Loan UK

“Thanks for all your help!”

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“Really easy application, money was transferred pretty much instantly. Overall satisfied customer.”

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“I can’t say enough good things about Fast Loan UK. You get assigned your own Care manager who in my case was really helpful and friendly. I’m not going to pretend like these loans are the cheapest but they helped me out when other lenders wouldn’t. Thanks Katie for all your help.”

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Hi, Thank you for rating our service 5*! We make sure our Customer Care Managers are fully trained to ensure a high level of service is provided to all our customers. We really appreciate your kind words. Fast Loan UK

“Company are brilliant and very understanding, my wife became ill and Stopped working leaving me in a huge hole i contacted Joe at fastloan and he helped me considerably and I will be forever grateful, always found fast loan to be the best loan provider out there, thank you Joe and fastloan!”

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Hi, Thank you for rating our service 5*! We make sure our Customer Care Managers are fully trained to ensure a high level of service is provided to all our customers. We really appreciate your kind words. Fast Loan UK

“Very friendly and approachable staff. Joe was very professional and dealt with things quickly. Revived the money within 15 minutes. Would use again”

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Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Fast Loan UK Reviews

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