FairyLoot Reviews

Name: FairyLoot
Address: 1 Chesil Court, Chelsea Manor Street, London, 1 Chesil Court, Chelsea Manor Street, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 1,673 Reviews

97 %

of reviewers recommend FairyLoot

Company Reviews

Metrics

4.8

Based on 1,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

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FairyLoot 5 star review on 17th August 2023

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The beautiful editions of books never disappoint!!! They are the prettiest books on my shelf. Sometimes the items are not exactly useful but the books always make up for it.”

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Posted 3 years ago

“I love getting these monthly boxes! Not only are the books great reads, they're also so beautifully designed. They all look gorgeous on my bookshelves. Also the items are always a surprise and I love every single one of them. Especially since they open my eyes to new books I haven't read and are surprisingly useful. I'm so happy I get these boxes, it always makes my day ^-^”

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Posted 3 years ago

“I love these boxes and the books are stunning my only feed back would be more useful items but I still love every box”

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Posted 3 years ago

“Always exciting to see what's in the box, never been disappointed. Always very good for keeping updated shipping information so even delays don't seem like a problem.”

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Posted 3 years ago

“I have been ordering the subscription box since August and have loved every single one! Alongside this I have also ordered individual books and the quality is always the best. I had an issue once and the team were there to help right away meaning the issue was resolved so quick.”

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Posted 3 years ago

“I absolutely love fairyloot boxes! The books that come with them are very beautiful and always a joy to read. The items are also clearly carefully curated to reflect the box - however they can be a little hit and miss in terms of getting items that are useful! Regardless, the box is still a joy to receive and I'm always excited to open it up.”

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Posted 3 years ago

“Love the boxes and when I had a damaged book and item they replaced it immediately! Lovely people to speak and more awesome people that create these amazing boxes!”

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Posted 3 years ago

“I love thw fairyloot books and would honestly love s subscription box with just the book, I think that should be an option. Alot of the items I end up selling as I don't find them useful and every month since I joined my box has been late”

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Posted 3 years ago

“Subscribe to a few book boxes. Like fairyloot because they always do the rest of the books in the set not just the first one”

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Posted 3 years ago

“I love fairyloot - their books are always beautiful and their items superb. I always look forward to them at the end of the month despite some delays that occurred with some of the boxes due to shipping issues. However they always keep you up to date on what is happening with your box.”

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Posted 3 years ago

“I love this subscription. The books are always amazing, customer service is quick and friendly!!”

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Posted 3 years ago

“Fairyloot box day is my favourite day of the month. I love receiving them and think they’re definitely worth the money. The only reason I’ve docked a star is because of the Hermes shipping. This costs more than regular 48hrs shipping and sometimes I’m not getting my box until 5-6 days after it’s been shipped. My box has also arrived damaged and been left outside on my doorstep in a blizzard by Hermes. Luckily nothing has been damaged inside the box and any time I’ve contacted fairyloot directly they’ve been quick to reply and always happy to help if needed. Lose Hermes as the shipping provider and it’s a 5 star review from me.”

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Posted 3 years ago

“Absolutely love the boxes, the special edition books are so beautiful”

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Posted 3 years ago

“Always look forward to my FairyLoot box arriving, good value for money and the books are always gorgeous.”

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Posted 3 years ago

“Getting the boxes is becoming one of the highlights of my month. I adore the beautiful books. They're all amazing stories and look stunning. There's a great selection of other goodies from many of my favourite books. Customer service has always been excellent too!”

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Posted 3 years ago

“I really look forward to receiving my box every month. The books are beautiful, in a genre I love to read and all the trinkets are well thought out.”

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Posted 3 years ago

“The best book subscription box! The excitement I get for the delivery day is unreal. The books are STUNNING!”

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Posted 3 years ago

“I have enjoyed receiving the FairyLoot books but I don't really enjoy the boxes themselves. I note that customers have been asking for book only for a long time but there doesn't seem to be much commitment towards that. I am considering cancelling.”

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Posted 3 years ago

“Customer service has always been super helpful, and they always deliver on stunning editions!”

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Posted 3 years ago

“The items are always beautiful and from a great variety of fandoms, and the books keep getting more stunning every time. I've spoken to the support team a few times and they've always been super helpful and cheerful. Very definitely worth subscribing or purchasing from.”

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Posted 3 years ago

FairyLoot is rated 4.8 based on 1,673 reviews