Ezee-Fix Reviews

4.7 Rating 2,883 Reviews

94 %

of reviewers recommend Ezee-Fix

Company Reviews

Metrics

4.7

Based on 2,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Ezee-Fix 5 star review on 10th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“super fast Delivery, ordered friday lunch time ,got it sat/day morning at a great price as well 10/10”

Helpful Report

Posted 11 months ago

“Arrived. We'll packed.”

Helpful Report

Posted 1 year ago

“Brilliant speedy service and they helped me get a replacement part for our freezer”

Helpful Report

Posted 1 year ago

“Very quick service, easy to pick items and great selection.”

Helpful Report

Posted 1 year ago

“The part was exactly what was required and at a very good price. Delivery was quick, overall very pleased with the service and will definately use again for spare parts.”

Helpful Report

Posted 1 year ago

“brilliant as expected”

Helpful Report

Posted 1 year ago

“great place to shop for parts and always comes super quick, fab survice thank you”

Helpful Report

Posted 1 year ago

“Great Service, Fast Dispatch, Good Communication, A +++++”

Helpful Report

Posted 1 year ago

“I have tried to contact for a refund 3 times by email and phone and no response. Absolute joke of a company.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for sharing your feedback with us. We're truly sorry to hear about the challenges you've faced in reaching us for a refund. Ensuring customer satisfaction is our utmost priority, and we deeply regret any inconvenience caused. We take pride in our dedicated customer service team, which includes 10 individuals manning our phone lines to assist customers promptly. Additionally, we cater to a vast clientele comprising hundreds of trade customers and shop owners, making it our priority to address their concerns efficiently. Upon reviewing our records and the email provided on our website, we couldn't locate any correspondence from you. However, we're committed to resolving this matter swiftly. Could you please verify the email address you used to contact us? We want to ensure that we address your concerns promptly and provide the assistance you require. It's crucial to us that each customer receives the attention and support they deserve. We appreciate your patience and understanding as we work to rectify this situation. Please feel free to reach out to us directly at customer service email: office@ezee-fix.co.uk or via phone at phone number: +44(0) 28 9581 1217. We're here to assist you and ensure your experience with us is nothing short of excellent.

Posted 1 year ago

“Great service, thanks”

Helpful Report

Posted 1 year ago

“Ezee-Fix were great to deal with, their website was easy to navigate and my order was dispatched straight away. Thankyou!”

Helpful Report

Posted 1 year ago

“Excellent value for money!”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Good company Excellent service! No problems Item well packaged! Have not opened as for Birthday gift 8th Alril So hopefully in perfect condition”

Helpful Report

Posted 1 year ago

“Prompt service, competitive price”

Helpful Report

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

“The item required was advertised on the website and purchased. However, a different item was received and when I phoned to query this, the representative was abrupt and not what I would consider helpful. It was, that’s all we have, take it or leave it and get your money back. I didn’t want my money, I needed the part advertised on their website.”

Helpful Report

Posted 1 year ago

“Fast delivery and great product”

Helpful Report

Posted 1 year ago

“I have ordered front washing machine door handle came exactly the same. Very happy.”

Helpful Report

Posted 1 year ago

“Correct product sent , fast delivery”

Helpful Report

Posted 1 year ago

Ezee-Fix is rated 4.7 based on 2,883 reviews