Express Bi-Folds Direct Reviews

Name: Express Bi-Folds Direct
Address: Units 23-25, Millshaw Park Lane, Millshaw Park Ind. Est, Leeds
Rating: 4.78

4.8 Rating 123 Reviews

97 %

of reviewers recommend Express Bi-Folds Direct

Company Reviews

Metrics

4.8

Based on 123 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Express Bi-Folds Direct 5 star review on 5th April 2024

Andy Mason

Express Bi-Folds Direct 5 star review on 4th April 2024

DOUGLAS SHEPPARD

Express Bi-Folds Direct 5 star review on 29th January 2024

N A Moore

Express Bi-Folds Direct 5 star review on 1st January 2024

Andrew Mcnabola

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top quality products that arrived a few days after ordering. Installation was hassle free and the results are superb.”

Express Bi-Folds Direct 5 star review on 4th October 2023

Helpful Report

Posted 6 months ago

“The order was handled very efficiently and I was very impressed by how quickly the doors were delivered, especially as I ordered laminated glass.”

Helpful Report

Posted 6 months ago

“Great service and delivered what was expected.”

Helpful Report

Posted 6 months ago

“Express Bi-Folds order process was seamless. Their Doors and Windows are great quality.”

Helpful Report

Posted 6 months ago

“My new bifold door for my garden room is of excellent quality. Great delivery. I couldn't be more pleased now they're fitted. I'd recommend these doors. The instructions book, for someone with no experience fitting doors or windows, was a bit too basic. I relied on Oakwood Garden Room's YouTube channel to provide more details. That being said, installation was fairly easy. I bought the fitters pack. It was useful but for £45 it would've been nice to include a glazing shovel. My box was missing instructions for fitting the magnets. I was expecting 2 trickle vents. My 3m door only had one central vent. There are a few photos on your site with 2. https://www.expressbifoldsdirect.co.uk/p/doors-garden-rooms/?attribute_pa_size=xp10-3-x-panels-2400mm-x-1950mm&attribute_pa_opening-type-doors=3-panels-left&attribute_pa_frame-colour=anthracite-grey&attribute_pa_handle-colour=black&attribute_pa_threshold=rebated&glazing_garden_room_3p_2400=standard”

Helpful Report

Posted 6 months ago

“Great service and product. Friendly, helpful delivery staff. The doors have really transformed the area, from the previous old white upvc. New doors with much smaller sight lines and much neater finish/hinges etc. Very impressed and reasonably priced too. Thanks”

Helpful Report

Posted 6 months ago

“Excellent service, and quality product.”

Helpful Report

Posted 7 months ago

“Exceptional service. Friend and helpful from start to finish. Very pleased with the product, it looks fantastic.”

Helpful Report

Posted 7 months ago

“Everything as per advertised Ordered and delivery within 5 days”

Express Bi-Folds Direct 5 star review on 7th September 2023

Helpful Report

Posted 7 months ago

“DO NOT BUY!!! Doors installed and within 3 weeks keys snapping off in the lock. Poor quality locks and keys that will never last. Poor customer service - no support / advice and immediate brush off. Expert locksmith came to review doors and confirmed - cheap keys and locking system that would never last.”

Express Bi-Folds Direct 1 star review on 2nd September 2023

Helpful Report

Posted 7 months ago

Thank you for your feedback Bridey, we’re sorry to hear of your disappointment. Looking at the details of your order, we have supplied a premium three-star security lock cylinder. The product was supplied on a supply only basis and installed by a third party. As we were not present on site, it is hard to say how a key has broken. As the cylinder has rotated by 90 degrees, there appears to be no fault with the barrel and unlikely to be an issue with the lock itself, if this were the case it would be unlikely that the barrel would rotate at all. It may be the case that a slight adjustment may be required, in which case you may wish to contact the original installer. We would be more than happy to support in remedying this for you if required but a call out fee would apply for the labour.

Posted 7 months ago

“Great product. Order arrived in full and when promised. Excellent service.”

Helpful Report

Posted 8 months ago

“Great product, flexible delivery”

Helpful Report

Posted 8 months ago

“This was the second set of bi fold’s I have purchased and once again customer service delivery and delivery driver were fantastic. I would recommend Express Bi-Folds Direct to any one looking too purchase bi fold’s.”

Helpful Report

Posted 9 months ago

“I am in the process of building a garden room and was recommended Express Bi-Folds from Liam @ Oakwood Garden Rooms. The whole process was so straight forward, first choosing the bi-folds and a single door on the website. I was kept informed via email and telephone calls. I even received a call from the driver with my eta on the morning of my delivery. Installation was easy and the doors glide effortlessly. I am very impressed with the service as a whole from Express Bi-folds. Wish I had more to fit. Peter James”

Express Bi-Folds Direct 5 star review on 16th June 2023

Helpful Report

Posted 10 months ago

“Great customer service and speedy delivery will definitely be using again”

Helpful Report

Posted 10 months ago

“Purchased a set of bi-folds and letterbox window for a garden room project and was really impressed with the service received from the team, as well as turnaround time. The quality speaks for itself and you can really see the workmanship put into their manufacture. After care and installation support was made available, should you need it. I think Express are definitely worth considering as a supplier for those looking to achieve an impressive finish to a project. They really finish the building off and were a doddle to fit! Already got others I know getting orders in!”

Helpful Report

Posted 10 months ago

“Used Express a few times now and I'd highly recommend them to anyone after a good quality product at a reasonable price. The customer service is very good if you have any issues they are on hand.”

Helpful Report

Posted 10 months ago

“Overall process with express bi-fold direct was very good. Quality - extremely impressed. Even my builder was so pleased as it was relatively straightforward to install it. Instructions could be a little more clearer as most of the steps were already completed before it was delivered.”

Helpful Report

Posted 10 months ago

“Arrived fast and excellent quality!!”

Helpful Report

Posted 11 months ago

“Fab service, very helpful staff will definitely recommend to anyone who asks.”

Helpful Report

Posted 11 months ago

Express Bi-Folds Direct is rated 4.8 based on 123 reviews