Express Bi-Folds Direct Reviews

Name: Express Bi-Folds Direct
Address: Units 23-25, Millshaw Park Lane, Millshaw Park Ind. Est, Leeds
Rating: 4.79

4.8 Rating 163 Reviews

96 %

of reviewers recommend Express Bi-Folds Direct

Company Reviews

Product Reviews

Metrics

4.8

Based on 163 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Express Bi-Folds Direct 5 star review on 12th June 2024

Robert Szabo

Express Bi-Folds Direct 5 star review on 5th June 2024

Ned Krivosic

Express Bi-Folds Direct 5 star review on 4th June 2024

Phillip Keeling

Martin Helstern

Express Bi-Folds Direct 5 star review on 9th May 2024

Graeme Lee

Anonymous

Anonymous // 01/01/2019

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“Express Bifolds is the place to go,simple website,easy to order, great value and that's right ..Express delivery,couldn't fault them,and also super helpful over the phone,”

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Posted 2 years ago

“Great quality good customer service had little issues with my lock new one arrived next day would highly recommend express 👍”

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Posted 2 years ago

“The simply couldn't be easier! Looked on the website, which is easy to navigate. Ordered which again was very simple, with dropdown menus and tick boxes. The doors and windows were delivered in two days by a very polite driver! overall 10 out of 10. well done and thank you.”

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Posted 2 years ago

“Great communication, delivered exactly when they said it would and advice when I needed it. The 3m bifold fitted perfectly and runs very smoothly. I'm a happy customer.”

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Posted 2 years ago

“Great service from Ian... checked my order to ensure we had the correct items and ran through details/requirements. Kept me posted throughout and ensured they were delivered in time for my tight deadline. Highly recommended!”

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Posted 2 years ago

“Change company name to Ronseal They did exactly what it said on the Tin Product and service excellent ( A rare thing these days) Gary (Warwick)”

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Posted 2 years ago

“Very pleased with the bifold door. Excellent. Delivery was first class.”

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Posted 2 years ago

“Very good service and communication was good. Doors seem great”

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Posted 2 years ago

“I was promised a free maintenance pack but nothing arrived. Scam to get more reviews?”

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Posted 2 years ago

“Wow great service - ordered and delivered in a few days , great communication and delivery slot . Bifold doors were a good price and love the fact they keep a selection of sizes in stock .”

Express Bi-Folds Direct 5 star review on 5th February 2023

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Posted 2 years ago

“Great communication from the sales team. Fair price and good quality.”

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Posted 2 years ago

“Hassle free ordering process. Excellent quality and well packed for delivery. Delivery in their own lorries a bonus. Minor issue with the order was sorted quickly by the customer support team without any impact on the delivery date.”

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Posted 2 years ago

“Highly recommended Couldn’t thought the quality of these doors & delivery service.”

Express Bi-Folds Direct 5 star review on 6th January 2023

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Posted 2 years ago

“Very fast delivery, very good quality and easy to assemble”

Express Bi-Folds Direct 5 star review on 20th December 2022

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Posted 2 years ago

“Brilliant service from the company and after sales team . I ordered my doors and then had potential problems with the building inspector with my opening. They were more than happy to postpone the doors and always kept in constant contact while I was waiting for an answer. As soon as I agreed everything was okay they got the doors out in the next couple of days. Really impressed with the service.”

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Posted 2 years ago

“I was told that Express provided a quality product and I wasn't disappointed - at any step of the way. Both the customer service (special thanks to Ian at Express), and the product were faultless and were a pleasant surprise. All in all, a very good firm to purchase from.”

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Posted 2 years ago

“Brilliant service from start to finish, and the Bi-Folds fitted perfectly first time. I made an error when ordering but this was quickly and efficiently corrected by the team in just a few days. We are absolutely satisfied with the doors and would highly recommend EBFD to any of our friends and family.”

Express Bi-Folds Direct 5 star review on 29th November 2022

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Posted 2 years ago

“A great company to deal with. When I placed the order, I needed the bi-folds delivered on a specific day to coordinate with when our builders would be onsite to receive and install them. My plans changed and I needed the delivery to be a day later - this was no problem and the guys immediately tweaked the order. Everything arrived when I needed it to. I haven't tried the doors yet as our lounge is still a bit of a building site but they look great.”

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Posted 2 years ago

“Very impressed with on-line ordering process and sales support. Delivery was on time with a reasonably low lead time. The only point raised by the fitters was that the rubber seals round the windows took as long to install as the window itself. They felt it would be much better if the windoiws came with the rubber seal pre-installed. I have marked below that the item was not damaged when it arrived. I do though have one outstanding query re the internal blinds which do not lie fully compressed on one side when not drawn which I will raise with your after sales support.”

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Posted 2 years ago

“The doors are of a fantastic finish, really impressed with them ALthough the first driver didn’t help us the second driver on a re- delivery was so helpful and nothing was too much for him - a true credit to the company 👍🏽”

Express Bi-Folds Direct 5 star review on 16th November 2022

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Posted 2 years ago

Express Bi-Folds Direct is rated 4.8 based on 163 reviews