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Express Bi-Folds Direct Reviews

4.8 Rating 155 Reviews
96 %
of reviewers recommend Express Bi-Folds Direct
4.8
Based on 155 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Express Bi-Folds Direct Reviews
Express Bi-Folds Direct 5 star review on 12th June 2024
Robert Szabo
Express Bi-Folds Direct 5 star review on 5th June 2024
Ned Krivosic
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Martin Helstern
Express Bi-Folds Direct 5 star review on 9th May 2024
Graeme Lee
36
Anonymous
Anonymous  // 01/01/2019
This is our second bifold purchase from express bifolds. We were really happy with the first and love these too. The only reason this isn’t 5 star is the delivery charge (£330) which seems a lot. Other than that, the communications, service and product have been great. Thank you!
Helpful Report
Posted 11 months ago
Really fast delivery and easy to install, great products
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Posted 1 year ago
good customer services
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Posted 1 year ago
Great service and delivered what was expected.
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Posted 1 year ago
Great communication from the sales team. Fair price and good quality.
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Posted 2 years ago
Very impressed with on-line ordering process and sales support. Delivery was on time with a reasonably low lead time. The only point raised by the fitters was that the rubber seals round the windows took as long to install as the window itself. They felt it would be much better if the windoiws came with the rubber seal pre-installed. I have marked below that the item was not damaged when it arrived. I do though have one outstanding query re the internal blinds which do not lie fully compressed on one side when not drawn which I will raise with your after sales support.
Helpful Report
Posted 2 years ago
Efficient service. Company called few days before to confirm delivery arrangements. All delivered on time. Installation to follow.
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Posted 2 years ago
Door was delivered as scheduled - good. Have not yet installed it. Therefore, cannot rate it as a working bifold door unfortunately.
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Posted 2 years ago
Very easy process to order. Pre-made product delivered in three working days. Super straightforward and quick turnaround.
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Posted 2 years ago
I have to say, right up until the last pane of glass this was a 5 out of 5 all the way. Fast delivery, off the shelf unit, very well made, responsive to queries, everything came as promised and in perfect condition including installation pack. But first 2 panes of glass went in as expected, however the last pane was too thick to get the trims on. We ended up having to create a rig to be able to clamp the glass to get the trims on. Doubled the time of installation. Now all in, looks and works flawlessly but that last pane was not as I would expect.
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Posted 2 years ago
Good quality doors. Some minor scratches on the frames when they arrived but overall mechanisms and quality is great.
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Posted 2 years ago
Ordering from Express Bi-Folds was easy, simple and great service. A little more expensive than others but quality well made innovative products. Great communication.
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Posted 2 years ago
Doors finish is amazing and they feel top quality doors. Only issue is the door handle seems a little loose already after couple of days.
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Posted 2 years ago
Good quality, easy to install. Very happy.
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Posted 2 years ago
The doors look fantastic. They really make our new extension shine, letting in so much daylight! Great service and great value.
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Posted 3 years ago
Ordered and delivered within 9 days. Sadly the wrong hand doors sent out. Problem was quickly resolved though and the staff were very good on the phone. Doors run very smooth and with little effort.
Helpful Report
Posted 3 years ago
Express Bi-Folds Direct is rated 4.8 based on 155 reviews