Express Bi-Folding Doors Reviews

4.9 Rating 229 Reviews
100 %
of reviewers recommend Express Bi-Folding Doors
4.9
Based on 229 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Express Bi-Folding Doors Reviews
Great communication from express doors pre and post installation. Installation completed in half a day by efficient and friendly installers. It helped that Express were provided with a perfectly true opening! Very happy with the product and installation.
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(Redhill) - Posted 5 years ago
Thanks for the review David, it does help to have a correctly prepared opening. We are pleased you are happy with everything.
Posted 5 years ago
We have been very impressed and pleased with the whole experience of working with Express Bi-Folding Doors. The initial pre-sale talk was not rushed and very informative, the follow-up surveys very thorough and finally, the installation went very quickly exactly on time. The doors are of a high standard and have been installed very well. We will be back to have other door and windows replaced next year, without hesitation.
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(Glasgow) - Posted 5 years ago
Thanks for taking the time to write a review about your experience John. We are really pleased you were happy with the process, we have invested heavily to ensure we offer a complete end to end service.
Posted 5 years ago
After enjoying the doors fitted around my flat for well over ten years, i had one of the bifold doors locking mechanism fail, the engineer who visited was on time and extremely efficient in the replacement of the lock and serviced the whole of the installation of all the bifolds in the flat, excellent and professional service Thank you
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(Leeds) - Posted 5 years ago
Thanks for the review Phil, pleased to hear you were happy with the service. Our aftersales service is one of our strengths and we are happy to help.
Posted 5 years ago
We have used Express Bi-Folding Doors a few times in the last 3 years and have always had a very pleasant experience. Their sales and after sales teams are always very helpful and ready to address any problems as quickly as possible. As well as having a truly efficient customer service, their products are very good quality and look beautiful!
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(Redhill) - Posted 5 years ago
HI Carla, thanks for the review. Its pleasing to hear that we are consistently delivering quality products and services. If we can be of assistance in the future please do not hesitate to get in touch.
Posted 5 years ago
From start to finish we had excellent service. Spending thousands of pounds I wanted a company that I trusted and was 100% happy with the product. James in the Redhill showroom was excellent, he was confident in his product knowledge but more importantly for me, not pushy at all... he’s genuinely a really nice sales guy to deal with. He explained everything we needed to know clearly so we could decide which doors were best for us! Communication from HQ was good. Information on ‘what happens next’ was sent out quickly and an appointment for the site survey was efficient. The surveyer phoned in the morning to say he was on his way. As we were preparing the opening ourselves he offered us a lot of advice which we were grateful for! The big day finally arrived and the two fitters were lovely! They got stuck in straight away, were professional and we had a few laughs along the way! Great attention to detail and they made sure I was completely happy before they left! So overal I would definitely recommend Express Bi-Folds!
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(Redhill) - Posted 5 years ago
Thank you for taking the time to write such a lovely review Jennie. We are aware communication with customers is vital and we have made this one of our priorities. In fact, we have invested heavily in an end to end service and we are pleased you experienced the benefits of this process. I will be sure to pass your comments on to James, I'm sure he will be pleased to receive such lovely feedback. Thanks for the recommendation!
Posted 5 years ago
we have recently had our door fitted by Express Bi_folding doors. we are most pleased with the results. From visiting the showroom to having it fitted the experience was 1st class with no problems at all. we are most pleased with our result
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(Leeds) - Posted 5 years ago
Hello, thank you for taking the time to write such a nice review. We pride ourselves on our end to end service and we are sure you will enjoy your products for many years to come.
Posted 5 years ago
From firstly visiting the show room in Glasgow to our installation we have been thoroughly impressed. Plenty options and advise from David to make sure we got the product we were looking for. Even with the van breaking down on installation day didn’t hamper the guys getting the windows to us and in within the afternoon. When the doors arrived the following morning they were in promptly and look amazing. Johnny Pete Bailey and Gio were brilliant lads and we will definitely recommend Express BiFolds to anyone thinking of high end amazing looking windows and doors! Can’t wait to get back into our house after our renovations to enjoy the summer. Thank you!!
Express Bi-Folding Doors 5 star review on 11th February 2019
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(Glasgow) - Posted 5 years ago
Hi Alan, thanks for the review and the photo, your project looks great! We are pleased you are happy with the doors and service. Here's to summer so you can enjoy your products in the warm weather.
Posted 5 years ago
We were a little disappointed at the week's delay on the promised delivery date, which then impacted on the build schedule. Other than that, the doors look great, and so far are operating smoothly.
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(Redhill) - Posted 5 years ago
We are pleased you like the products Jack. Apologies for any delay, however, the blinds on your project are bespoke and this manufacturing process can occasionally affect the lead time.
Posted 5 years ago
Our windows and lanterns were fitted just before Christmas, we have had them for two months now, they made such a difference from the time they were installed. BUT every day they get better the view we have is magical, the sun comes through them and transforms our new extension. We decided on sliding doors, so pleased we did. Fitters were very tidy, and aftercare second to none. Definitely recommend Express windows. Pearl Harris, Pocklington.
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(Leeds) - Posted 5 years ago
Hello Pearl, thank you for the review and your lovely comments. We are so pleased you are happy with your products, the lanterns you chose really do open up any space. Enjoy the view!
Posted 5 years ago
From our first engagement with Express Bi-folding Doors at the Scottish Home Building show in 2018, the customer service has been brilliant, very easy and more importantly stress free. The products, XP Glide, XP Skyview, casement window and XP 10 door we selected were installed professionally and on the date we agreed. We are delighted with the quality and finish of the doors and windows which have finished off our new build extension beautifully. Thank you Express Bi-fold!
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(Glasgow) - Posted 5 years ago
Thank you for taking the time to write such a great review Paul. We have invested heavily in an end to end service to make the whole process as stress free as possible and we are glad to see it is paying dividends. Enjoy your products Paul.
Posted 5 years ago
Alex was very helpful and provided excellent service. Fitters were very good, had to overcome a few issues, but solved without any fuss. Pleased with silver grey colour of sliding doors, blend into the landscape.
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(Redhill) - Posted 5 years ago
Thanks for the lovely review Brenda. Issues can present themselves on any project and we are pleased we resolved any issues quickly and to your satisfaction. The RAL colour you specified does suit the doors and we hope you enjoy them for many years to come.
Posted 5 years ago
We had windows with integrated blinds and they are amazing. When open you barely see the blinds, even the cat can still warch life on the street from the window. Plenty of notice for installation and a professional job.
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(Leeds) - Posted 5 years ago
Thank you for the nice comments Tanya. We are pleased you are happy with the products and that the cat can see out.
Posted 5 years ago
Great service and great doors. After sales assistance has been especially helpful and friendly. Highly recommend express bi-folds.
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(Romford) - Posted 5 years ago
Thanks for the nice comments Myles. We offer a comprehensive guarantee and we pride ourselves on our aftersales service. This is one of the factors that sets us apart from our competitors.
Posted 5 years ago
Excellent installation and delighted with the windows. They change the look and the feel of our home. Recommend!
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(Redhill) - Posted 5 years ago
Thanks for the review and thanks for recommending us. We hope you enjoy your products for many years to come.
Posted 5 years ago
We were delighted with our bi-folding doors. They were delivered on time and installed very quickly. A very good service indeed from start to finish
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(Redhill) - Posted 5 years ago
Thanks for the great review John. We are pleased you were happy with the service and we are sure you will enjoy your doors for many years to come.
Posted 5 years ago
Finally had our windows fitted last week, we are over the moon! The fitters were so helpful, they went above and beyond for us. Cannot thank Ross enough for his patience and time with our order; we were not easy customers. Would recommend this company to any family and friends.
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(Romford) - Posted 5 years ago
Hi Ami, thank you for the lovely review. I will be sure to pass your comments on to the fitting team and Ross, and we are happy you are pleased with your products.
Posted 5 years ago
I have just had Bi-fold doors and two windows fitted by Express Bi-Folding Doors. End to end the experience has been excellent. The Sales Team were very helpful in getting to the right choice, the surveyor knew his stuff and the installation guys were great. I was kept well informed at each stage in the process, the work was completed on schedule and I am very happy with the result.
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(Redhill) - Posted 5 years ago
Thanks for the review John. We are pleased you are happy with the process, it's something we are very proud of.
Posted 5 years ago
Very happy from start (choosing the doors at the showroom) to finish (fitting). Sales process felt comfortable (no hard sell), and quick quote delivered at the showroom. Surveyor booked in quickly, turned up on time and gave good advice. Fitters also turned up on time. Clearly took great care in fitting - very neat job done with doors and trim. Slightly more expensive than others but worth it for the quality and delivery.
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(Leeds) - Posted 5 years ago
Thanks for taking the time to write a review. We pride ourselves on our quality of service and products and we are sure you will enjoy them for many years to come.
Posted 5 years ago
We ordered bi-fold doors and windows from Express and are extremely satisfied with the products. Express were great to deal with from initial enquiry right through installation to their after care sales, customer service is excellent. I would highly recommend Express to anyone.
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(Leeds) - Posted 5 years ago
Thank you Neil, we have invested heavily in an end to end service and we are glad you appreciated the service. We hope you enjoy your products.
Posted 5 years ago
We spoke to Express at a couple of shows then visited a showroom to make our final bi-fold product choice. The order process, survey and installation all went very smoothly and as per original time schedule quoted to us. The fitters were great, quick, professional. We’re happy with the product.
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(Redhill) - Posted 5 years ago
Thank you for the lovely review. We pride ourselves on our end to end service and we are happy you were pleased with the whole process.
Posted 5 years ago
Express Bi-Folding Doors is rated 4.9 based on 229 reviews