The Event Academy Reviews

Name: The Event Academy
Address: Yew Tree House, Lewes Rd, Forest Row, East Sussex
Rating: 4.61

4.6 Rating 206 Reviews

92 %

of reviewers recommend The Event Academy

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+44 (0)20 7183 5129

Email:

lorne@eventacademy.com

Location:

Yew Tree House, Lewes Rd, Forest Row
East Sussex
RH18 5AA

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The Event Academy 5 star review on 17th October 2024

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Oreoluwa. M

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I completed my course virtually as part of a work experience internship program, alongside a group of students all working on the same event for the same governing body, a company that hired EA to deliver the education portion of our internship. I understand and caveat that my course delivery may have been slightly different than other EA students who would have signed up as individuals, and taken that course with a variety of other students. Everyone in our internship program, and thus on this course, were working on a specific event in a specific sport, the governing body of which hired the Event Academy directly. Despite this, the lecturer had done zero base level research to understand what we were doing, when or where it was happening, or who their client was/what their client did, much less made any effort to link any course material to our work experience. It was particularly disconcerting considering how much of an emphasis the course modules place on understanding a client brief, and how important it is to prepare and do one's research; I don't expect a custom course, but I do expect those delivering it to have a base level understanding of their client, to have done at least a preliminary search query on that client and the project they have been hired for, and for those delivering the course to be organized, speak to each other and ensure that they are following a schedule and delivering modules efficiently. The modules themselves were understandable and largely applicable, if a bit too basic for the student level and experience (again, something that probably could have been addressed earlier through client research and achieving brief clarity), but the lecturer delivering the course was disorganized and repetitive in their delivery of them, often going off topic, repeating either themselves or another lecturer, re-covering similar or same content, giving examples and anecdotes that seemed out of touch, and ran over time frequently and significantly. There was, however, one previous student as a guest speaker on one delivery day that offered value, and she had clearly prepared and thought through her deliverables. My peers and I often discussed the course when completing our work experience, and reports of frustration and a lack of value were consistent; in fact, several stopped attending the course and did not complete it, citing a lack of value and it feeling not worth their time, which is particularly relevant when you consider that we were not paying for the course ourselves, and actually getting paid to attend it. The final assignment was creative in concept, but was also a presentation that no professional would ever make to a client or to an internal team, and while the topics we could choose from were industry relevant and interesting to research, no course material overlapped in content or research mechanism or guidelines, meaning our final project did not test learnings or skillsets from the course itself, nor did it allow us to practice a pitch or presentation that would be applicable in the workplace. Additionally, the grading mechanism for the project, and thus the course itself, were unclear and subjective; many of my peers commented that the lecturer appeared to have favorites. I unfortunately could not say I recommend my course.”

Helpful Report

Posted 2 months ago

Hi SE Thank you for giving us your feedback on the bespoke course we put together for you and the other interns in August last year. We always take all feedback seriously and have taken the time to speak to the client to discuss your concerns. The feedback we received from the client and other interns in public LinkedIn posts at the time was positive so we were surprised to read your review. In answer to your points on how we put the course together, we received a brief to create an entry-level course on Event Management as a whole, not just focused on the client's industry, to be presented as an optional course for the interns. Each of the Lectures was signed off before the course launched, and our Course Tutor researched the industry and the client to deliver the course effectively. This course differed significantly from our in-house courses in both content and attendees. For each in-house Event Academy course, our team vets the student intake to ensure their abilities match the course level. That is not the case with bespoke courses designed around a client brief, where the client selects the attendees directly. We agree that the range of student ability on your course was very broad and some interns found the entry-level course less challenging than others. Having spoken to some of the lecturers on the course, they remember you engaging with the lecturers with ideas and enthusiasm. Regarding the course content, after reviewing the lecture slides, it was evident that several lecturers incorporated references to the client’s industry, with two lecturers developing bespoke exercises specifically tailored to it. The final project was created to hone a key event management skill - the ability to present your ideas succinctly and effectively to a client - and the Course Tutor explained the marking system clearly. While no company wishes to receive a negative review, we always take away valuable lessons on how we can improve and continue to deliver outstanding event management courses to our global students and corporate clients. Our Principal, Claire Derrick, has reached out to you directly via email. If you’re open to it, we’d like to discuss your experience directly so we can address specific issues and determine what support could help.

Posted 2 months ago

“I studied the virtual Level 4 Diploma in Event Management and Marketing Communications. There was limited, if any, support and guidance from lecturers. It felt like the virtual students were forgotten about. Several of the online lectures and resources were not available and I had to email multiple times asking to have resources made available to me. After paying a substantial amount for the course I was disappointed with the lack of support. Waiting for my final grade was a very poor experience, I was very much left in the dark waiting to receive my grade. When I did finally receive my grade there was no breakdown of my units, no feedback and no percentage.”

Helpful Report

Posted 5 years ago

Thank you for your comments about your online course. We are sorry to hear that you felt you had little support. Our distance learning courses are designed to be flexible for students who wish to study independently but still have access to support when they ask for it. We'd love to have a chat about your experience so that we can improve our service to others. Please contact Student Services to make an appointment with the Principal.

Posted 5 years ago

“Really disappointed to have chosen, paid for and invested my time into the Event Management Diploma Course. I have, on multiple occasions expressed it in the surveys while on the course (I think it was 3 or 4 times) and I always explained that the course and all lessons felt rushed, badly structured and I was generally disappointed. I was however only contacted in regards to my feedback 2 month after completing my course. The academy's principal Claire suggested we had a call to discuss my disappointment and mentioned a possibility of taking another 18 months course (for free) or a refund she would need to discuss with the "board". When I thanked her for the course offer and kindly declined explaining that having invested my savings and time into the course once, I just don't see myself doing it again - I don't have time and honestly I am not 100% sure I'd enjoy it. The principal then changed her attitude completely and I was never offered any gesture or discount taking into consideration the original wording from Claire: "I understand that you are unhappy with a great deal of the course - something that worries me considering this is the first time I've heard a complaint from you since you started training with the Event Academy. We wouldn't want to see anyone unhappy or unsatisfied with the course". What a shame, waste of money and time..”

Helpful Report

Posted 6 years ago

Dear Maria, Firstly, may we say how sorry we are that you are feeling this way about your experience with us. We understand that the course is a challenging one and there is a lot of content for students to absorb. If you'd like to talk further with a member of the Board about the outcome of your request, please contact Student Services and we can arrange this. In the meantime we'd like to congratulate you on the excellent grade you achieved having completed the course.

Posted 6 years ago

“I do not feel as though this course has been particularly beneficial for me. For the group project, we were put in a group with someone with little to no spoken English skills. It was baffling as to how they were let on the course in the first place, considering that everyone is required to speak for equal amount of time in the pitch with little to no notes. The attendance of this group member in addition to the language struggles was poor, and after frequently informing our course leaders about this, there was little help or support for us. It meant that we were all doing twice as much work for the pitch, which was extremely tiring considering we all worked full time. Some of the lecturers were fantastic - their in depth knowledge of the industry was often inspiring. Other lecturers, despite being nice people, should definitely not be teachers. Just because someone has been incredibly successful in the events industry does not mean they make a good teacher - this could be said for a few of the lecturers. Materials for the exam were not released until the week of the exam, and no details about the content/layout were given prior. To be honest, after all of the late nights of hard work for the pitch, I felt somewhat deflated and lacked motivation for the exam. I do think this course has fantastic potential, but feel as though the leaders need to take time to reflect upon feedback from students - and certainly more formal assessment of spoken English is something that should be considered immediately when accepting international students.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to write a review. We're so sorry your experience with us wasn't all you'd hoped for, and we've shared your feedback with the team. We wish you the best of luck in your future career.

Posted 8 years ago

“Not happy..........”

Helpful Report

() - Posted 9 years ago

The Event Academy is rated 4.6 based on 206 reviews