Eureka Reviews

Name: Eureka
Address: Eureka Physiocare Ltd, Hafren House, 5 St Giles Business Park, Pool Road, Newtown, Powys, SY16 3AJ, Newtown, Powys
Rating: 4.85

4.9 Rating 585 Reviews

97 %

of reviewers recommend Eureka

4.9

Based on 585 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eureka:

Eureka is a fast-growing, vibrant business with a mission to make patient pathway even more rewarding! Working with clinics throughout the UK, Eureka has a range of carefully-selected, top-quality products which reduce your costs and improve treatment outcomes. This approach means we free up your time to focus on what makes money!

Visit Website

Phone:

01686 625 752

Email:

sales@eurekaphysiocare.com

Location:

Eureka Physiocare Ltd, Hafren House, 5 St Giles Business Park, Pool Road, Newtown, Powys, SY16 3AJ,
Newtown
Powys
SY16 3AJ

Write Your review

Tell us how Eureka made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Eureka 5 star review on 18th December 2020

Paul H

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Eureka Physiocare is just brilliant - the staff are excellent and so helpful. We had a problem with our order (not Eureka) and it was sorted out immediately. Hurrah for Eureka Physiocare”

Helpful Report

Thanks Lynn. Apologies for the hassles but glad it is all sorted! We love supporting you and the clinic!

“Chloe is so helpful, and the delivery time was very quick.”

Helpful Report

I have passed this on the team! Happy to help!

“The two delivery people were extremely helpful! Couch looks great so far”

Helpful Report

Thanks for the feedback Tom! Was great to support you on this!

“Excellent service and quick delivery.”

Helpful Report

Thanks Richard!

“great service and delivery”

Helpful Report

Thanks for your review Pete!

“fast good service”

Helpful Report

“Customer Service (particularly Beth and Hannah) are always super responsive and provide almost instant answers and updates to everything. Products are sometimes out of stock, but you are always aware of this at point of order, and get feedback as to estimated delivery dates. Have always been happy with both service and products with Eureka, and get everything (as far as possible) from them for all our clinics.”

Helpful Report

Thanks for your review! We have passed on your feedback to the team!

“Excellent service. Ordered on Thursday 5th January and received the following day. The Obus Forme Highback Support Cushion is perfect and exactly as I need and requested. Many thanks. Marie”

Helpful Report

“Although out of stock on one item that I ordered Eureka Physiocare dealt with the issue quickly and delivered the other items very promptly”

Helpful Report

“Excellent communication. Easy process. Products came as expected and on time.”

Helpful Report

“Helpful service on the phone and fast delivery, arrived the next day despite the order being placed around 16:00 the day before.”

Helpful Report

“Had been scammed by a different company and was really nervous about ordering but these guys were absolutely brilliant. I bought a clinic couch, other shops had a 6 week wait but these had it in stock and got it to me from Wales (I think) to Kent within a week. The delivery people took it upstairs, even though it was heavy and my stairs have a bend and put it together. Really friendly people. A lady called Chloe helped me order it and regularly text me and emailed to make sure I was happy. Quick, efficient, friendly and good quality product. Literally so impressed.”

Helpful Report

“Great customer service and kept us updated with regards to delay in delivery but normally order is stress free and delivered quickly. thank you.”

Helpful Report

“Excellent service provided from ordering to receiving the items. Items purchased are good quality and value for money. Lady I spoke to on the telephone was very helpful.”

Helpful Report

“I would 100% recommend Eureka Physiocare to anyone looking to stock their clinic or purchase direct.”

Helpful Report

“Friendly, responsive staff. Wouldn't use anyone else now.”

Helpful Report

“Fast delivery, great product, very happy!”

Helpful Report

“Very fast delivery”

Helpful Report

“The website is easy to use- it has information on it about any products that may have a long lead time on. They adjust prices up and down in line with the market.”

Helpful Report

“Good quality items at the right price and quick delivery”

Helpful Report

Eureka is rated 4.9 based on 585 reviews