esshop.co.uk Reviews

Name: esshop.co.uk
Address: Unit 1F Merrow Business Park, Merrow, Guildford, Surrey
Rating: 4.70

4.7 Rating 300 Reviews

94 %

of reviewers recommend esshop.co.uk

4.7

Based on 300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About esshop.co.uk:

Eurosurgical Ltd was founded in 1988 to specialise in the sales and marketing of surgical equipment, instruments and devices to the medical and surgical profession in disciplines such as Plastic Surgery, Cosmetic & Reconstructive Surgery, ENT, Maxillo-facial, Dermatology, Gynaecology & Obstetrics.

Visit Website

Phone:

01483 456007

Email:

peterprs@eurosurgical.co.uk

Location:

Unit 1F Merrow Business Park,
Merrow,
Guildford
Surrey
GU4 7WA

Write Your review

Tell us how esshop.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

esshop.co.uk 5 star review on 17th June 2021

esshop.co.uk 5 star review on 4th December 2020

P Guaygua

esshop.co.uk 5 star review on 9th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The garment was too short and the open crotch was so uncomfortable. As it applied pressure to my stomach area it pushed down so bad. I used it all for 20 mins and had to get it off. Tried again and again it was too tight. Fitted on my hips ets. Also thr legs were very tight.”

Helpful Report

Posted 2 years ago

“Black zip up mastectomy bra large Zip broke day 1,”

Helpful Report

Posted 2 years ago

“Very poor quality it also doesn't fit waste of money never buying from you again... and. Can't return”

Helpful Report

Posted 2 years ago

“Haven’t received order, no email to say where it is. Was supposed to be in stock after 10 days.”

Helpful Report

Posted 3 years ago

“Still waiting for half of my order. No correspondence has to why it is so dreadfully delayed. Really poor service sadly”

Helpful Report

Posted 5 years ago

“Never received the item”

Helpful Report

Posted 6 years ago

Dear Anthony, We are sorry to hear that you have not received your item. We send the orders via Royal Mail's 1st Class signed service, so they usually arrive within 48 hours. I have investigated your parcel with Royal Mail, as it was sent out on the 3rd July so we would well and truly of expected this to be with you by now. It does seem that the parcel has become lost in their system. We are very sorry for this, but will send you a replacement order out today. Kind Regards, Customer Services Team

Posted 6 years ago

“unfortunately I havent received my purchase when contacted the customer service I have been told ,It has been delivered and they wont deal with lost item and I have to contact royal force really disappointed with the poor service as I paid to this company they are in charge to deal with the matter but its seems they dont care”

Helpful Report

Posted 6 years ago

Dear Sophi, On contacting the office, we explained that your order had been signed for with Royal Mail. With regards to the dispute, we explained you would need to contact them directly as they would ask you personal questions we cannot answer, i.e. information about your premises. We did not deem the item lost, if this had of been the case we would of course of located it for you. We take great care to ensure all our customers receive their orders timely. Kind Regards, Customer Services

Posted 6 years ago

“I’m sorry to say the suit was horribly itchy and uncomfortable and thus unwearable”

Helpful Report

Posted 6 years ago

“Absolute disgrace will never use this seller again. Sent me not what I ordered and when I contacted them they give me feeble excuses and said they would sort it out but they never did. I am now £20 out of pocket.”

Helpful Report

Posted 6 years ago

Dear Mr Mowbray, We are sorry to hear that you that you are unhappy with your experience shopping with us. Unfortunately we were given the wrong sizing information from the manufacturer and I emailed you to explain that on that basis, the item you purchased is the largest size they can offer and apologised that we couldn’t help any further. With regards to the payment, you have not paid for the item as you placed the payment on hold, therefore you will need to resolve this directly with Paypal. We always try our utmost to resolve any issues but were unable to on this occasion. Kind Regards, Customer Services Team

Posted 6 years ago

esshop.co.uk is rated 4.7 based on 300 reviews