Login
Start Free Trial Are you a business?? Click Here

esshop.co.uk Reviews

4.7 Rating 297 Reviews
94 %
of reviewers recommend esshop.co.uk
Company Reviews Product Reviews
378
 Metrics Info
4.7
Based on 297 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read esshop.co.uk Reviews

About esshop.co.uk:

Eurosurgical Ltd was founded in 1988 to specialise in the sales and marketing of surgical equipment, instruments and devices to the medical and surgical profession in disciplines such as Plastic Surgery, Cosmetic & Reconstructive Surgery, ENT, Maxillo-facial, Dermatology, Gynaecology & Obstetrics.

Visit Website

Phone:

01483 456007

Email:

peterprs@eurosurgical.co.uk

Location:

Unit 1F Merrow Business Park,
Merrow,
Guildford
Surrey
GU4 7WA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
K Wood
Unverified Reviewer
“Following my review and your reply. I did check my junk folder but no emails from yourselves. Also before placing my order I spoke on the phone and discussed what size I under but and colours and w not told ite was out of stock.”
Helpful Report
Posted 6 years ago
K Wood
Verified Buyer
“Staff were friendly when I called to discuss sizing. Postage takes ages and no communication re your order or delivery once you placed the order. (I made sure I took a print of screen once ordered) otherwise I would of had no details until ordered arrived a week & half after ordering. I did send an enquiry as to where was my order - which I had no response. Am not looking forward to returning if it was this difficult to order, can only imagine how the return will work. In my opinion very disappointed and very expensive.”
Helpful Report
Posted 6 years ago
Dear Karen Thank you for your review. We are pleased to hear that you found our staff to be friendly. Unfortunately it seems that you have not been receiving our emails though. A confirmation email is sent automatically to confirm your order on the day you place it, but we also personally sent you an email around an hour after you ordered to advise that your colour choices were out of stock, but to offer an alternative colour option. We also emailed you when you contacted us again a week later. We are very sorry that you did not receive the messages, it may be worth checking your junk/spam box in case they went straight there. When items are in stock they are usually received within 48 hours, often next day - it was just unfortunate that your choices were out of stock. We process returns on the same day they are received and so can ensure you will not have a problem with this. Kind Regards Customer Services Team
Posted 6 years ago
Anonymous
Verified Buyer
“Fits like a glove. My surgeon recommended this website after I had Abdominalplastio Surgery/ Hernia repair and muscle repair from having my 3 children. I had also purchased the Abdominal Binder previously, also recommended by my surgeon. I would highly recommend this Zippered Girdle.”
Helpful Report
Posted 6 years ago
M Mills
Verified Buyer
“quick delivery good product”
Helpful Report
Posted 6 years ago
A Mundy
Verified Buyer
“Excellent service and very quick to deliver”
Helpful Report
Posted 6 years ago
H Smith
Verified Buyer
“Easy ordering process and the product arrived the next day - exceeded all of my expectations”
Helpful Report
Posted 6 years ago
L Daniels
Verified Buyer
“1st time ordering a garment I ordered 1, it didn't fit so i sent it back the following day. I didn't expect 2 receive the correct size I needed the next day but I did super fast dispatch 5+ stars from me.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent service. Staff on the ball and so helpful.”
Helpful Report
Posted 6 years ago
D Roworth
Verified Buyer
“Sizing advice a god send and such quick and efficient service ... I would recommend to anyone”
Helpful Report
Posted 6 years ago
H Creber
Verified Buyer
“Quick delivery.”
Helpful Report
Posted 6 years ago
E Paris
Verified Buyer
“Very helpful staff on the phone. Goods arrived very quickly and top quality”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good service, prompt delivery”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Really please with my purchase , great communication would use again Thank you”
Helpful Report
Posted 6 years ago
N Adarkwa
Verified Buyer
“Really comfortable”
Helpful Report
Posted 6 years ago
L Prescott
Verified Buyer
“Excellent customer service as I rang with an urgent order on the first day back f I'm the Christmas and new year shut down. My items arrived as promised in time for my surgery despite the staff being very short handed due to extended holidays and staff sickness.”
Helpful Report
Posted 6 years ago
D Townsend
Verified Buyer
“My purchase was exactly as described and fitted perfectly. It is extremely comfortable. The delivery was very quick. I will be ordering again .”
Helpful Report
Posted 6 years ago
C Parker
Verified Buyer
“Goods arrived when promised, small article in a very large bag (what will hold much will hold little)”
Helpful Report
Posted 6 years ago
B Young
Verified Buyer
“Great bra great service”
Helpful Report
Posted 6 years ago
J Taylor
Verified Buyer
“Very fast delivery, and this is to Northern Ireland! Customer service replied quickly to my email and were very helpful. I’m delighted with the bra and will be ordering again soon.”
Helpful Report
Posted 6 years ago
H Spencer
Verified Buyer
“Great service and excellent products.”
Helpful Report
Posted 6 years ago
esshop.co.uk is rated 4.7 based on 297 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request