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EO Charging Reviews

4.4 Rating 1,193 Reviews
85 %
of reviewers recommend EO Charging
Company Reviews Metrics Info
4.4
Based on 1,193 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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EO Charging 5 star review on 27th December 2022
Kim Ansty
EO Charging 5 star review on 23rd September 2022
Martyn Hobbs
EO Charging 5 star review on 13th June 2022
Mark Bird
EO Charging 5 star review on 10th June 2022
Matthew Keynes
EO Charging 5 star review on 4th June 2022
Charlie Lee
EO Charging 5 star review on 3rd May 2022
Alison Nelson
EO Charging 5 star review on 30th April 2022
Paul Robertson
80
Anonymous
Anonymous  // 01/01/2019
5
Mark Hunt
Mark Hunt
Verified Buyer
“Ordered & installed all on time. Very helpful staff”
EO Charging 5 star review on 15th September 2021
Helpful Report
5
Chris Torres
Chris Torres
Verified Buyer
“Fast install and easy to use (although the app could be better). Charged my car overnight and cost me £8.40... beats a £60-£70 petrol charge!!”
EO Charging 5 star review on 13th September 2021 EO Charging 5 star review on 13th September 2021
Helpful Report
5
Richard Coldwell
Richard Coldwell
Verified Buyer
“Really good communication, smooth process and great product installed by excellent local electrician.”
EO Charging 5 star review on 6th September 2021 EO Charging 5 star review on 6th September 2021
Helpful Report
5
Murtaza Amin
Murtaza Amin
Verified Buyer
“I approached a few companies to get an EV charger installed at my residence. Some of them asked for payment upfront, which I straight away discarded. Some others took so long to respond, that I didn't bother with them at all. EO was the only one who was very prompt, gave me a quote, which I accepted, and then gave me a firm installation date straight after that. No payment requested upfront - invoice sent after everything was done and I was satisfied. The installation itself was very quick and professional and the person who came to install very thorough and knowledgeable. He came with his own portable battery operated vacuum cleaner, and cleaned up the installation area after him, even though this was outside my property. The unit that was installed is the most compact available on the market”
EO Charging 5 star review on 18th August 2021 EO Charging 5 star review on 18th August 2021
Helpful Report
5
Sylwester Dawidczyk
Sylwester Dawidczyk
Verified Buyer
“Dominic good and professional engineer. Happy with new charger .”
EO Charging 5 star review on 17th August 2021
Helpful Report
5
Graham Webb
Graham Webb
Verified Buyer
“The charger is brilliant, easy to use and installed by 2 brilliant engineers who explained everything and kept mess to a minimum.”
EO Charging 5 star review on 13th August 2021
Helpful Report
5
Ben Khiaban
Ben Khiaban
Verified Buyer
“Fantastic service, always staff on hand when I had questions or needed help. Smooth and easy install service carried out very professionally. Nothing short of brilliant and a cut above the rest!”
EO Charging 5 star review on 30th July 2021
Helpful Report
5
Brian Young
Brian Young
Verified Buyer
“From initial enquiry, to installation, everything was really smooth and efficient. Charlie at EO was on hand to offer advice and guidance throughout. The application process for the EV charger grant was easy enough, and my local installer Brendon was done in about 3 hours including fitting the necessary external isolator switch. The charger is sleek, works well, and I'm totally happy with it all!”
EO Charging 5 star review on 26th July 2021
Helpful Report
5
Hannah Aitken
Hannah Aitken
Verified Buyer
“Excellent service all round from booking my appointment, reminders to the installation day and engineer. I was a bit baffled by the types of charge points etc and they made it very clear and easy for me to make a decision, the engineer explained things really clearly and was very clean and tidy! Would absolutely recommend!”
EO Charging 5 star review on 25th July 2021
Helpful Report
5
Alf Hannan
Alf Hannan
Verified Buyer
“From the minute I made contact with EO I received exceedingly good customer service from Jade. Then later with Nathalia and Paul from Crosstech electrical regarding fitting of my EO Mini Pro 2. Paul's installation was professional and tidy. I can most certainly reccomend EO!”
EO Charging 5 star review on 25th July 2021 EO Charging 5 star review on 25th July 2021
Helpful Report
5
Ku Kwon
Ku Kwon
Verified Buyer
“Very responsive from the end of the installation process. Once rescheduled due to an health issue of electrician, and this happened smoothly with minimum delay.”
EO Charging 5 star review on 19th July 2021
Helpful Report
5
Andrew Latchford
Andrew Latchford
Verified Buyer
“Charge point, unteathered, is small and fairly unobtrusive. The app allows me to schedule when I want charging to occur and even has the cheap rates for my provider, Octopus, pre-defined. If I want to I can also turn off the charge point from the app to prevent unauthorised use. So far I'd be happy to recommend EO charge points.”
EO Charging 5 star review on 12th July 2021
Helpful Report
5
Hefin Jones
Hefin Jones
Verified Buyer
“Well pleased with my mini eo charger. A vey professional installation by the Energise Energy Solutions engineer.”
EO Charging 5 star review on 12th July 2021
Helpful Report
5
Michael Turner
Michael Turner
Verified Buyer
“From sending your survey in,to having the installer on site was excellent service and everything clearly explained.”
EO Charging 5 star review on 3rd July 2021
Helpful Report
5
Colin Low
Colin Low
Verified Buyer
“Excellent service, installer was very helpful and left a clean tidy job.”
EO Charging 5 star review on 30th June 2021
Helpful Report
5
Helen Burnell
Helen Burnell
Verified Buyer
“Very pleased with the service and finished product fitted professionally and without any fuss.”
EO Charging 5 star review on 20th June 2021
Helpful Report
5
Kevin Gelder
Kevin Gelder
Verified Buyer
“I had the EO Mini Pro 2 charging unit installed by Pure-EV. I am very please with the unit, it is small, smart (both in appearance and wifi program capability) and fits in very discretely within my property. The unit needed to be install some 15 metre's from my house (to allow charging on a two car drive) and Pure-EV fitted it superbly. Replacing grass sods and paving flags, to name but a few. (I had installed my own post and lifted the laminate floor to save costs). The box inside the house (earthing unit) again fits in nice under my stairs. Once completed other than the cable coming out at the charging unit position, you cannot see any other visable cables anywhere. Well done to both EO Charging and Pure-EV, would definitely recommend. Thank you”
EO Charging 5 star review on 18th June 2021
Helpful Report
5
Barry Mackenzie
Barry Mackenzie
Verified Buyer
“Brilliant, great service and support from start to finish, quality materials used to complete the installation.”
EO Charging 5 star review on 1st June 2021
Helpful Report
5
Alan Breward
Alan Breward
Verified Buyer
“What an excellent team, shouldn't every supplier be a portion of this team then EVERY customer would be satisfied. From the first application, everything was clear, the taking of the photos for the engineer was clear and precise, and questions on the phots and any work required to the premises and fitting/fixtures were explained in "Simple" English, and if further information from the customer to the supplier or clear easier explanation was given. Communication with the supplier/contractor to the customer was regular without being to much of a nuisance to the customer, delays (if any with parts Etc.) was quickly established between the supplier and customer, I requested an order of a "Blue" untethered socket and this took an extra 24hours. The supplier/contractor arrived at the subscribed time and date and immediately explained the details of the job. The work was completed with little disruption to the household even though it was a very complicated installation as the house is 100 years+ old. With the completion of the installation, the house and work area was cleaned perfectly to my wife's satisfaction, and the explanation to the application from the smartphone to the device was completed with all my questions answered. As the customer, we as a family were satisfied with every aspect of the job requested. Excellent and VERY well recommended.”
EO Charging 5 star review on 10th May 2021 EO Charging 5 star review on 10th May 2021 EO Charging 5 star review on 10th May 2021
Helpful Report
5
Martyn Beecroft
Martyn Beecroft
Verified Buyer
“From initial approach to final installation every stage managed well. Team were incredibly helpful and knowledgeable”
EO Charging 5 star review on 23rd April 2021
Helpful Report
5
Carl Crossley
Carl Crossley
Verified Buyer
“Very professional and knowledgable installers. Did a very neat job. Finished charger looks great. Really happy customer. Highly recommended.”
EO Charging 5 star review on 19th April 2021
Helpful Report
5
Ann-Marie Hoyte
Ann-Marie Hoyte
Verified Buyer
“Professional work done well thanks”
EO Charging 5 star review on 15th April 2021 EO Charging 5 star review on 15th April 2021
Helpful Report
5
Glenn Adams
Glenn Adams
Verified Buyer
“Very Happy with the EO Charger, I chose this because it is the nicest looking and best size, also charges perfectly well. Very Happy with the install completed by Mr Charger!”
EO Charging 5 star review on 12th April 2021
Helpful Report
5
Steve Marwood
Steve Marwood
Verified Buyer
“Very efficient.. can always speak to someone. 100% happy 😃”
EO Charging 5 star review on 9th April 2021
Helpful Report
5
Rebecca Lanaway
Rebecca Lanaway
Verified Buyer
“Outstanding customer service from the team! The guys went out of their way to ensure there was as minimal damage as possible to our new build, on what we feared would be a complex install. They were really friendly, and so efficient in what they did - even cleaned up after!! Couldn't recommend them enough.”
EO Charging 5 star review on 8th April 2021
Helpful Report
5
William Gough
William Gough
Verified Buyer
“The charger is great, as were the team fitting it, in fact the whole process from enquiry, to order, to my first full charge was simple and seamless.. I plan my charge around my tariff on the app and the rest is done for me. I was very fussy about where I wanted the charger and that I wanted the cables as hidden as possible and I have to say the two guys fitting it could not have been anymore helpful. A lot of my neighbours also have EV chargers and almost all have been over to enquire about mine due to it being so compact and sleek looking. All in all I couldn’t recommend EO enough.”
EO Charging 5 star review on 5th April 2021
Helpful Report
5
Jonathan Quinton
Jonathan Quinton
Verified Buyer
“Happy with the charger (EO Mini Pro 2 unteathered), it has a tidy and minimalist design. The software is very simple but does work, and is soon to be updated I believe. My installer (EV-PV in Sutton Coldfield) had great attention to detail and were very helpful answeirng my queries during the install.”
EO Charging 5 star review on 1st April 2021
Helpful Report
5
Wade Melvin
Wade Melvin
Verified Buyer
“Nice, compact well designed charger - very happy with the final result!”
EO Charging 5 star review on 1st April 2021
Helpful Report
5
Keith Ward
Keith Ward
Verified Buyer
“Customer sevices were excellent. Very helpful and answered any questions I had clearly”
EO Charging 5 star review on 10th March 2021
Helpful Report
5
Hazel Connors
Hazel Connors
Verified Buyer
“If you don’t want your EVCP to be a feature but instead want a small compact unit that looks great then you can’t go wrong the EO mini pro 2 Installation by Octopus Energy went very smoothly and got us up and running with the App straight away.”
EO Charging 5 star review on 7th March 2021
Helpful Report
EO Charging is rated 4.4 based on 1,193 reviews
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