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EO Charging Reviews

4.4 Rating 1,193 Reviews
85 %
of reviewers recommend EO Charging
Company Reviews Metrics Info
4.4
Based on 1,193 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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EO Charging 5 star review on 27th December 2022
Kim Ansty
EO Charging 5 star review on 23rd September 2022
Martyn Hobbs
EO Charging 5 star review on 13th June 2022
Mark Bird
EO Charging 5 star review on 10th June 2022
Matthew Keynes
EO Charging 5 star review on 4th June 2022
Charlie Lee
EO Charging 5 star review on 3rd May 2022
Alison Nelson
EO Charging 5 star review on 30th April 2022
Paul Robertson
80
Anonymous
Anonymous  // 01/01/2019
5
Andrew Stevens
Andrew Stevens
Verified Buyer
“Great experience from start to finish very professional and the box looks great a very smart small box that blends in well.”
EO Charging 5 star review on 6th March 2021
Helpful Report
5
Christopher Wildgoose
Christopher Wildgoose
Verified Buyer
“Excellent service and installation of new mini pro”
EO Charging 5 star review on 28th February 2021
Helpful Report
5
Jackie Latto
Jackie Latto
Verified Buyer
“From beginning to end the process was quick easy and straightforward. Bumblebee were contracted fit the charger and arranging this was again seamless. I love the neat look of the charger and it’s unobtrusive. Need to wait for my new car arrive in 2 weeks to try it! Wouldn’t hesitate to recommend EO 😊👏”
EO Charging 5 star review on 27th February 2021
Helpful Report
5
Andrew Temporal
Andrew Temporal
Verified Buyer
“Researched many chargers. Wanted a home charging unit that looked small and not too noticeable on the front of the house. The EO Mini was the only one we found that fitted the bill. Also happy with the selection of colours. Opted for Silver grey. Great service from start to finish. So easy. For us survey submission to install 10 days. Lowri Beck the appointed installation company Professional and electrician was easy to work with on the day. Overall brilliant job and very happy with experience. The unit itself is neat, compact and sits discretely on the side of our garage , something we were very keen to ensure.”
EO Charging 5 star review on 26th February 2021
Helpful Report
5
Mark Carter
Mark Carter
Verified Buyer
“Prompt service from initial enquiry to final installation. Neat and tidy workmanship by Dan. App could be improved would be my only criticism. Mark Carter”
EO Charging 5 star review on 3rd February 2021
Helpful Report
5
David Barrow
David Barrow
Verified Buyer
“Great install experience and app overview.”
EO Charging 5 star review on 9th January 2021
Helpful Report
5
Simon Cowling
Simon Cowling
Verified Buyer
“Compact charger and a professional install. I can't fault the communication from EV Domestic from confirming the date and helping me through the process to get the OLEV grant. On the day of the install Matt was punctual and sent a message confirming when he'd arrive. The workmanship was good and the cable routing nice and neat, leaving me very satisfied with the installation. Now fingers crossed my EV arrives next week as scheduled!”
EO Charging 5 star review on 18th December 2020
Helpful Report
5
Charles Roddy
Charles Roddy
Verified Buyer
“Engineer was very friendly and professional. Install was very nicely done and quite fast! Everything works very well.”
EO Charging 5 star review on 12th December 2020
Helpful Report
5
Mark Melling
Mark Melling
Verified Buyer
“EO charger was installed by Bumblebee who did a great job. Installation was very neat and tidy and Denise kept me up to date at all times with the scheduling of the install.”
EO Charging 5 star review on 10th November 2020
Helpful Report
5
Valerie Oswick
Valerie Oswick
Verified Buyer
“Very happy with the service. Electrician, Alan worked extremely hard to get job done, fitting in with my plans. We had a delay as the charger didnt arrive on the first day, but he sorted it out, leaving me a spare charger to charge car. He organised the re delivery, came back to fit tethered charger and set up the app, making sure everything worked smoothly. Really happy!”
EO Charging 5 star review on 22nd October 2020
Helpful Report
5
Matthew Tindall
Matthew Tindall
Verified Buyer
“The new Mini Pro 2 looks fantastic and is a definite upgrade. I have had excellent customer service from EO as they went above and beyond to sort a few issue I had with the installation. Very happy!”
EO Charging 5 star review on 2nd October 2020
Helpful Report
Good morning Matthew, We’re sorry to hear that you’re having such a frustrating experience with your charger and that you are yet to receive technical assistance from our team. Customer feedback and satisfaction is incredibly important to us and we are keen to resolve the issue you're facing as soon as possible - could you please contact our Support team immediately on support@eocharging.com or 0333 77 20 383. Please note that we have personally flagged the situation to our colleagues and they are awaiting to hear from you. Many thanks, The EO Charging team
5
Charlie Whittaker
Charlie Whittaker
Verified Buyer
“I had an EO Mini Pro installed by a contractor. When it didn't work initially I emailed EO to try and identify what the issue was. Within an hour the Managing Director rang me and him and his team made a concerted effort to sort out my issue. I was really impressed by their attitude. They were even going to send up one of the engineers to sort it; a 5 hour drive! However, happily the local installer, MacNally, resolved the issue and I am very happy with the unit. Unlike many chargers it doesNOT leave your drive looking like a garage forecourt, and you can be assured that the customer support from these guys is second to none.”
EO Charging 5 star review on 23rd August 2019
Helpful Report
5
Tom Taylor
Tom Taylor
Verified Reviewer
“Had my EOminiPro fitted on Friday by Ecoplugg to charge my Golf GTE - very happy with it so far and easy to setup! Smaller than expected! Works well with eMotorWerks EVjuiceNet app too!”
EO Charging 5 star review on 9th June 2019
Helpful Report
5
Don Morton
Don Morton
Verified Buyer
“Really pleased with my EO Mini install. The charger is very small and unobtrusive vs other alternatives and very easy to use. Really no need for EV charging to be made any more complex. Well done EO, great product and great support from your installation partners.”
EO Charging 5 star review on 4th June 2019
Helpful Report
4
Verified Buyer
Anonymous
Verified Buyer
“Great service and a fantastic product”
EO Charging 4 star review on 18th April 2019
Helpful Report
EO Charging is rated 4.4 based on 1,193 reviews
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