English Pewter Company Reviews

Name: English Pewter Company
Rating: 4.76

4.8 Rating 1,647 Reviews

94 %

of reviewers recommend English Pewter Company

4.8

Based on 1,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About English Pewter Company:

English Pewter Company are the UK's largest manufacturer of quality pewter giftware. Established in 1977 the family run business exports worldwide and our products can be seen in some of the worlds leading retail outlets. A commitment to Quality, Service and Price is at the core of our business.

All of our pewter products are handmade in the world famous manufacturing city of Sheffield. For centuries Sheffield has been synonymous with quality manufacturing. Although somewhat smaller than in previous decades this trend continues today and Sheffield still leads the way in the production of quality silverware, steel and pewterware.

Visit Website

Phone:

0114 242 8710

Email:

Sales@englishpewter.co.uk

Location:

English Pewter Company, Petre Street, Sheffield
S48LL

Write Your review

Tell us how English Pewter Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great piece of tableware. High quality and impressive packaging.”

Helpful Report

Posted 2 years ago

Thank you so much Michael for your amazing 5 star rating of English Pewter Company! -AG

Posted 2 years ago

“I am taking away one star because I expected to have a cloth storage bag included as pictured online. I ordered one last year and there was no bag. I was disappointed, but figured it was overlooked in packing. There wasn’t one in this second order either, so I guess it doesn’t come with one. Otherwise it’s a 5- arrived quickly, looks nice.”

Helpful Report

Posted 2 years ago

Thank you for your continued loyalty and support, Patricia! We are grateful for your 4 star rating of English Pewter Company, and we appreciate your feedback on the lack of a cloth storage bag. If you could contact our sales team on Sales@englishpewter.co.uk we can certainly look into this. -AG

Posted 2 years ago

“Hello, I think that you have completely misunderstood the order sent I you for this present. My name is Michael Howe. I ordered this present to be sent to Janet Thomas for her 80th birthday. You managed to create her as the recipient of the billing statement, you agreed to change the billing recipient to me, but from a later copy that did not seem to have happened. You have now asked Janet Thomas for how she rated her order, not what we had in mind. ! Michael Howe Bodmin 074 29 27 28 24”

Helpful Report

Posted 2 years ago

Dear Michael, I am so sorry that your experience did not meet the standard of English Pewter Company. I deeply appreciate you taking the time to provide us with your feedback and I apologize for this mistake. Sincerely, AG

Posted 2 years ago

“I ordered a glass product from the English Pewter Company, the item was very well packaged and arrived within the time given at the date of purchase with no damage and was presented in a very nice gift box. I will be recommending EPC to others. Very happy.”

Helpful Report

Posted 2 years ago

Thank you so much, Debbie, for your wonderful five star review of English Pewter Company. I am so glad to hear that the glass product you ordered was very well packaged and arrived on time with no damage. We really appreciate your recommendation of EPC to others. -AG

Posted 2 years ago

“The pewter mug I ordered is beautiful! I will order from this company another time. I live in Canada so it took a few days longer but delivery went smoothly. The engraving is perfectly done.”

Helpful Report

Posted 2 years ago

Hi Nancy, Thank you for your review. -MH

Posted 2 years ago

“Ridiculous cost for a small piece of white paper and little bow!”

Helpful Report

Posted 2 years ago

Hi Gayle, I am sorry to hear you were unhappy with the gift wrap service. Images of the cream gift wrap that is used and the black bow and printed ribbon along with the optional gift card is shown on the website. If you would like to email over any pictures of the gift wrapped item you have received to sales@englishpewter.co.uk we can certainly look into this for you. -MH

Posted 2 years ago

“Fast delivery, great product.”

Helpful Report

Posted 2 years ago

Thank you. -MH

Posted 2 years ago

“I am very pleased with the product. I recommend with confidence. Mihaela G”

Helpful Report

Posted 2 years ago

Thank you for your review Mihaela. -MH

Posted 2 years ago

“Prompt delivery and an excellent product will definitely recommend and use again 👍”

Helpful Report

Posted 2 years ago

Thank you for your feedback. -MH

Posted 2 years ago

“Hello, the product itself was very good, and delivery was fast. However, since it was for a birthday present, it was disappointing that the accompanying note I requested was not included. This meant that the person receiving did not who it was from. Yours sincerely David Clark”

Helpful Report

Posted 2 years ago

Hi David, Thank you for your feedback. We can only apologise that the gift card was not included with the parcel. -MH

Posted 2 years ago

“Ideal present bought for my brother to go with an expensive bottle of whiskey”

Helpful Report

Posted 2 years ago

Thank you for your review. -MH

Posted 2 years ago

“Never used this web site before. Really impressed I bought the pewter heart as a 10th wedding anniversary gift. The couple were delightful. Speedy delivery and beautiful packaging. Would recommend and would use again. Thank you”

Helpful Report

Posted 2 years ago

Thank you for your review. -MH

Posted 2 years ago

“I am delighted with my purchase, excellent efficient service.”

Helpful Report

Posted 2 years ago

Thank you for your review. -MH

Posted 2 years ago

“Lovely keepsake box”

Helpful Report

Posted 2 years ago

Thank you for your review Elaine! -MH

Posted 2 years ago

“Excellent hip flask no issues”

Helpful Report

Posted 2 years ago

Thank you for your feedback Daniel. -MH

Posted 2 years ago

“Won’t be ordering from this company again. Customs service very poor”

Helpful Report

Posted 2 years ago

Thank you for your honest feedback. We apologise that your experience with our customs service was not up to your standards. We strive to provide exceptional customer service, and we are disappointed to have let you down. Could you please tell us a bit more about what did not meet your expectations by sending an email through to sales@englishpewter.co.uk We would appreciate any insight you can provide so that we can make our services better in the future. Thank you again for taking the time to tell us about your experience. -MH

Posted 2 years ago

“The items I bought are very nice looking, but should be thicker because they are very delicate due to the thinness of the pewter. Not at all suited for carrying at ren. fairs because they can be easily dented or damaged. More of a"at home" novelty.”

Helpful Report

Posted 2 years ago

Thank you for your review. if you could contact us directly at sales@englishpewter.co.uk we can look at replacing the flask for you, however pewter is a soft metal and can dent/mark easily. -MH

Posted 2 years ago

“This was bought as a housewarming present for a young couple and they just loved it . They thought it was a beautiful gift and presented in lovely packaging.”

Helpful Report

Posted 2 years ago

Hello Gillian, Thank you for the kind words. -AG

Posted 2 years ago

“Great price and service. Arrived gift wrapped so not seen that the tankard is intact for it's recipient, however, I have seen someone else's similar tankard which is lovely.”

Helpful Report

Posted 2 years ago

Thank you Jill. -AG

Posted 2 years ago

“The glass was perfect size beautiful fish on front and we had inscription on back. We were very pleased with quality quick delivery well packaged and in lovely velvet bag and box. Would certainly recommended as a gift.”

Helpful Report

Posted 2 years ago

We are delighted to hear that you were pleased with the size and look of the glass, as well as our quick delivery and packaging! -AG

Posted 2 years ago

English Pewter Company is rated 4.8 based on 1,647 reviews