English Pewter Company Reviews

Name: English Pewter Company
Rating: 4.76

4.8 Rating 1,646 Reviews

94 %

of reviewers recommend English Pewter Company

4.8

Based on 1,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About English Pewter Company:

English Pewter Company are the UK's largest manufacturer of quality pewter giftware. Established in 1977 the family run business exports worldwide and our products can be seen in some of the worlds leading retail outlets. A commitment to Quality, Service and Price is at the core of our business.

All of our pewter products are handmade in the world famous manufacturing city of Sheffield. For centuries Sheffield has been synonymous with quality manufacturing. Although somewhat smaller than in previous decades this trend continues today and Sheffield still leads the way in the production of quality silverware, steel and pewterware.

Visit Website

Phone:

0114 242 8710

Email:

Sales@englishpewter.co.uk

Location:

English Pewter Company, Petre Street, Sheffield
S48LL

Write Your review

Tell us how English Pewter Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just as ordered and quickly provided by you!”

Helpful Report

Posted 1 year ago

“service very good but very disapointed with the Brandy glass. it was as advertised but i expected better quality.”

Helpful Report

Posted 1 year ago

“Bought this glass for my son’s 40th Birthday, it is lovely. Perfect keepsake. The engraving was great as well. Beautifully packaged.”

Helpful Report

Posted 1 year ago

“Great service and prompt international delivery Online ordering is easy to use Was a bit disappointed by the quality of the glassware could be a more premium.”

Helpful Report

Posted 1 year ago

“This was exactly what we wanted, couldn't be more pleased.”

Helpful Report

Posted 1 year ago

“I bought a whisky glass as a gift for a special birthday and it arrived beautifully packaged. The glass is well crafted and exactly as expected. The person who received the gift was delighted.”

Helpful Report

Posted 1 year ago

“My partner loved his 60th birthday whiskey and box but first time I got the box royal mail had damaged it but you replaced it free of charge and within a few days brilliant thank you”

Helpful Report

Posted 1 year ago

“Glass was nit very good quality”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback about your experience with the English Pewter Company. We genuinely appreciate hearing from our customers and we apologize for any inconvenience caused. We're sorry to hear that the glass you received was not of the quality you expected. Your satisfaction is of utmost importance to us, and we would like to make things right. To improve our products, it would be immensely helpful if you could provide us with more details about the issues you encountered with the glass. This will allow us to assess the situation accurately and take appropriate measures to enhance our quality control. Please email us on Sales@englishpewter.co.uk. Warm regards, AG

Posted 1 year ago

“This is the second time I have ordered from this company and I was not disappointed. The quality of the product and the engraving made this gift look more expensive than it was. A fabulous service and delivered safely within a few days of ordering. A really unique and lovely gift well received by the recipient. I would definitely order from them again.”

Helpful Report

Posted 1 year ago

Thank you so much, Gillian, for taking the time to leave us a wonderful 5-star rating! We greatly appreciate your continued support and trust in our company. -AG

Posted 1 year ago

“Great design and quality, not just of the item ordered, but of the packaging and presentation.”

Helpful Report

Posted 1 year ago

Thank you for the kind words David -AG

Posted 1 year ago

“Received 4 copper stag glasses for Christmas one year and was over the moon. 3 years later the last one has just given up. One had the bottom fall off, one cracked when an ice cube was inserted and two had the stag just fall off. My partner contacted the company when the first one went only to be told this wasn’t typical of the product and they couldn’t do anything. We now have 4 copper stags without glasses looking very forlorn in our whisky cabinet. A shame. Superficially an excellent product but a few years down the line I feel this is aj affront to Sheffield metallurgy.”

Helpful Report

Posted 1 year ago

While we understand your frustration, it's worth noting that our products typically undergo rigorous testing to ensure their durability and longevity. However, I also acknowledge that occasional faults or defects can occur, even with the highest quality standards in place. Given that your purchase was made over 6 months before issues with the first tumbler, it's possible that the issues you're experiencing may not be typical or reflective of the product's overall performance. Nonetheless, we take all feedback seriously and are committed to addressing any concerns our customers may have. -MH

Posted 1 year ago

“I've been very fortunate to have two English Pewter glasses bought for me as gifts they are great to use for your tipple. I just purchased my son a beer tankered for his 45th as he had previously commented on mine, he was very happy to receive this gift (even gift wrapped) excellent service and products. Would highly recommend English Pewter Company. Steve Herts.”

Helpful Report

Posted 1 year ago

Thank you for the kind words Steve, We are glad to hear our items are popular in your household. -AG

Posted 1 year ago

“Great company. Easy to use site, quality items. Gift box and velvet pouch (for the glasses) make the items into lovely gifts.”

Helpful Report

Posted 1 year ago

Thank you Tina. -AG

Posted 1 year ago

“Having had several Stags Head glasses over the last several years, both for personal use and as presents. When a Brandy bowl broke because the glue had failed, English Pewter have gone that extra mile to replace the glass & ensure my stag head emblems match. Thank you very much”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you so much for your fantastic 5-star rating of English Pewter Company! We are delighted to have been able to assist you. Thank you once again for your kind words and for choosing English Pewter Company. We look forward to serving you for many years to come! Best regards, AG

Posted 1 year ago

“Perfect wine glad & design. Quick delivery.”

Helpful Report

Posted 1 year ago

Thank you for the kind words Stephanie. -AG

Posted 1 year ago

“Excellent quality of the product. Prompt delivery service and very good gift wrapping and gift card option.”

Helpful Report

Posted 1 year ago

Thank you Paul. -AG

Posted 1 year ago

“Excellent quality product with a nice weight and feel. Lovely presentation box and a black felt bag for the glass. Customer service was excellent and I'd highly recommend this company.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of the English Pewter Company! -AG

Posted 1 year ago

“I was very pleased with quality and finish”

Helpful Report

Posted 1 year ago

Thank you Rosemary, we are glad to hear this. -AG

Posted 1 year ago

“My order arrived very promptly, in very good time for the birthday present it for, it is SO well presented in a velvet cover and then in a box with a cardboard sleeve, so well protected, extremely pleased with the glass and the company, the whole experience was a joy”

Helpful Report

Posted 1 year ago

Thank you for the kind words Zoe. -AG

Posted 1 year ago

“Top level of customer service, everything was so easy. Most importantly the quality of the product is brilliant.”

Helpful Report

Posted 1 year ago

Thank you for the kind words. -AG

Posted 1 year ago

English Pewter Company is rated 4.8 based on 1,646 reviews