“Booked this cruise with an open mind. On boarding the Edward Elgar, we received a warm welcome from the crew. We quickly discovered that the space available was used to it’s maximum effect. We found the cabin to be adequate, plenty of storage, the toilet and shower room was excellent. The COVID precautions were excellent, temperature check each morning. The chef, Miles went out of his way to cater for everyone including gluten free. Each meal was very good. The wines with the meals were excellent. As for the crew they worked well as a team, ably led by the Captain Steve, nothing was too much trouble. This was the most laid back holiday we have ever taken. The only downside was the overgrown river banks, the waterways authority should do more to maintain the condition of the river.”
“very friendly and helpful crew. delicious imaginative food. we would have liked the captains comments and amusing little asides transcribed for perusal. and more historic information about the places we were to visit. maybe the night before arrival.”
“The whole boat operation, and the visits were superb, it is not something you control but rather naively I was hoping for better views from the boat. Not your fault at all, but I was disappointed with the general view of the bank of willows leaning over into the water, I realise the willows and other trees are essential to hold the banks together.The visits to various towns Slimbridge and the railways were all very well planned, the food and service on board were excellent.”
Posted 1 month ago
Hi Michael, thank you for your review and we're glad you enjoyed the service and tours.
“The crew of the Edward Elgar are to be congratulated for their efforts to make the boat safe from the covid virus; the modifications made to the boat were excellent and the crew meticulous in their procedures. We felt safe throughout the voyage and have no hesitation in recommending the boat as a very safe place to holiday.”
Posted 11 months ago
Paul, thank you so much for your kind review! The crew have trained very hard and were integral to our re-opening planning. Great to see you feel the new system is working without taking away from the experience.
“Everything about this cruise made us happy, from the booking process to the crew and especially the captain Steve who was entertaining and educating. His crew could not be faulted in any way being efficient, professional and friendly at all times.
However on this particular occasion the chef was on leave and his relief chef had to cry off at short notice, unfortunately the 3rd choice "chef" was not capable of meeting the required standard,in fact the food was very poor indeed.
The owner, Richard Clemens, joined the cruise for dinner for the penultimate night, having told him of our only criticism of the trip he seemed very reluctant to accept our and others very valid complaints regarding the 'chefs' capability to deliver the brochure promise food,in fact it was dire.
I regret having to post this but it is true reflection of our experience.
I would seriously suggest that you check which chef is on board before booking, if his name is Ed don't book!!”
“Sadly the weather has a major impact on our holiday. Due to flooding on the Severn our Cruise holiday became a minibus holiday in parts. The Severn was closed for the second half of our holiday. The food on the cruise was excellent but the cabins are very cramped. On Sunday morning, our last day, we were able to sit on the roof deck and enjoy the view for the only time during the cruise for a couple of hours before embarkation.”
“This was a pleasant holiday despite the rather poor weather. The crew were very friendly and hard-working and the various excursions offered much variety. However, the Severn is not a very interesting river, its size is a severe limitation on the facilities which can be offered on a cruise boat and five nights was quite long enough.”
“THE STAFF WERE COURTEOUS AND HELPFUL. THE FOOD WAS EXCELLENT.
AND THE SEATING IN THE MAIN PART OF THE BOAT WAS EXTREMELY COMFORTABLE. UNFORTUNATELY THE ITINERARY WAS CHANGED WITH ONLY SHORT NOTICE BEING GIVEN. THE TAXI FAILED TO SHOW UP AT THE HOTEL TO TAKE US TO THE BOAT, ONE DID ARRIVE EVENTUALLY AFTER WE HAD RUNG UP. THAT APART IT WAS A THOROUGHLY ENJOYABLE HOLIDAY. DON AND ANNE HASLAM”
“A most enjoyable few days, made especially good by the ever present but unobtrusive, humorous, kind and helpful crew and their wonderful chef Miles who produced the most delicious and attractive meals.”
“Had the most wonderful trip on the Edward Elgar on the Severn River Cruise. The staff were second to none in their efforts to ensure we had the best experience possible. The boat and food was as described in the literature, whilst the cabin was compact, it was possible to fit in the two large suitcases with all our extra luggage and we were impressed by the comfortable beds and large bathroom/shower. There was an adapter plus two USB ports in the cabin.
Only drawback, hence 4* was the wifi only works on the main deck. It would have made a big difference to our holiday to have been able to access the wifi in our cabin. I did find I could send messages by balancing my phone on the window sill but I am sure it would not be too difficult for this to be sorted. Also, it would have been nice to have been able to see a newspaper or read subtitles on a tv as we felt a bit isolated from the outside world. Overall an excellent holiday.”
“The crew were friendly and efficient. Food was always excellent and served hot. The boat facilities were adequate considering the size of the boat. There was a need for an awning on the upper deck in the hot weather. Air conditioning in the main saloon would also be good. We really enjoyed the cruise it was a very good experience.”
“The crew, onboard facilities, food and food options were excellent. The excursions, entertainment and past times available were well organised. Bar location, selection and prices very acceptable. The whole river cruise was a very enjoyable and relaxing experience.”
“A pleasant and relaxing trip to a part of the world we have not visited before. Cabins are small but storage space is adequate. Just have to be organised. Beds very comfortable. En-suite compact but functional. Upstairs seating areas comfortable and bar area a pleasant retreat from main lounge. Breakfast disappointing. More variety in fruit salad ( blueberries, strawberries?) would have been nice. Also yoghurt. Selection of cereals unappealing as was croissants stuffed with pancetta. Our replacement of eggs poached in water and not sufficiently drained resulted in soggy toast which was unpleasant. Given the limitations of the galley, chef did a good job. Entertainment acceptable. Another quiz would have been good. The crew were very pleasant and Captain Steve is very good humoured and knowledgeable of the River Severn. The pre-cruise stay at The Hatherley was fine for one night.”
“The crew were lovely and always willing to help. Where the food on the menu was not what we could eat, Miles did make us something different. Having said that, the food towards the end of the week was not as nice as at the beginning. I would have liked a choice of meal, put up the night before so I could choose what I was going to eat.
The boat and crew were lovely. More quizzes and games would have been nice.:o)”