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elevate your sole Reviews

4.9 Rating 4,117 Reviews
98 %
of reviewers recommend elevate your sole
Company Reviews Metrics Info
4.9
Based on 4,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read elevate your sole Reviews

About elevate your sole:

An independent boutique shoe shop with branches in Prestatyn and Rhos on Sea in North Wales.

Visit Website

Phone:

01492 875650

Email:

sales@elevateyoursole.co.uk

Location:

13 Lloyd Street,
Llandudno
Conwy
LL30 2UU

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Something went wrong when ordering and I received the wrong size. Wasn't that enamoured with product so asked for label to return and refund. All very amicably achieved.”
Helpful Report
Anonymous
Verified Reviewer
“I have scored my review 3 stars although, in truth, it should be 5 stars for the Llandudno store and one for the Rhos on Sea store. Customer service, friendliness and a helping attitude in abundance in Llandudno store but, oh dear, what a difference in the Rhos on Sea outlet - a couldn't care less attitude, not a smile to be seen and I felt totally deflated when I left. What a difference in these two stores, don't bother with Rhos on Sea, go straight to the Llandudno shop where you'll get a warm welcome and understanding assistants, eager to please.”
Helpful Report
Hello, Thank you for taking the time to write a review. I’m really pleased that you enjoy the service offered at the Llandudno shop and I’ll make sure to pass on your praise. I am concerned about the comments left for Rhos on Sea and am hoping that you’d be willing to share the details of your experience so I can investigate further and offer training or feedback as necessary. Many thanks, Hal
Mike Street
Verified Buyer
“Initial ordering went well BUT despatch and delivery was disjointed and disappointing”
Helpful Report
(Online) -
Thank you for taking the time to write a review. The vast majority of our deliveries are made using Royal Mail's 'signed for' service. Unfortunately, as your order came through on Good Friday we were unable to send them until the following Tuesday. The local Post Office was closed for the bank holiday weekend. I'm sorry that this wasn't communicated more effectively and I hope that you will use the website again soon. Many thanks, Hal
Diana Joliffe
Verified Buyer
“Would have liked more description on the web i.e boots have zip fitting and also a description of the lining as it was not in a warm materiel which I would have expected for a boot. Another time would try to get them from a shop.”
Helpful Report
(Online) -
Thank you for taking the time to leave a review. I always recommend to use the comments form or send an email if there's a query regarding the suitability of any shoes or boots. I'm always happy to answer any questions that my customers may have and I hope that you would consider using my website again in the future. Many thanks, Hal
Daphne Costello
Verified Buyer
“The experience would have been improved by an e mail to let me know that the shoes had been dispatched. However, well wrapped.”
Helpful Report
(Online) -
Helen Murray
Verified Buyer
“Very good”
Helpful Report
(Online) -
Thank you for the kind review. I hope to hear from you again soon. Many thanks, Hal
elevate your sole is rated 4.9 based on 4,117 reviews
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