EDZ Reviews

Name: EDZ
Address: The Old Sorting Office, 92 High Street, Maryport, Cumbria
Rating: 4.91

4.9 Rating 4,122 Reviews

99 %

of reviewers recommend EDZ

4.9

Based on 4,122 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you, the order process worked well, I am very happy with the product. I have bought other items in the past from EDZ, and have always received good service.”

Helpful Report

Posted 12 hours ago

“Very prompt delivery and nicely packed. Gloves (small) were a perfect fit for me and used them on a Northern lights holiday in Norway (March) with temperatures ranging from minus 5 to minus 15 degrees Celsius. They were good as a liner to outer gloves and meant I could take off outer ones for photos and grip my phone whilst keeping my hands warm. The grips are very good as was sometimes taking photos whilst onboard a lurching ship!!”

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Posted 2 weeks ago

“No complaints about the processing of the order, delivery and quality of goods.”

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Posted 1 month ago

“Very good gloves at a reasonable price”

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Posted 1 month ago

“Most of my EDZ purchases are good”

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Posted 1 month ago

“Shipping is OK. Great system for EU orders for skipping import taxes. Customer support OK. A bit unclear regarding what is made of "normal" wool and what is made of merino wool. Especially when comparing the brochure that I received with the order and what is on the website. Stock is not ideal as well, would have liked to exchange my gloves from L to M, but there were none in stock. Stuck with (great) gloves that are slightly too big.”

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Posted 1 month ago

“A high quality product.”

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Posted 1 month ago

“Bought for an up coming holiday where I will need gloves. They fit perfectly hope they will come in useful and hopefully will be able to still use my phone for photographing.”

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Posted 1 month ago

“As a size 11 (UK) consumer, I have been frustrated for years when buying socks. I have rarely found any that serve the purpose but when I did, the company ceased manufacturing them. I wanted warm, comfortable (relatively loose) socks fit for walking boots and also capable of surviving the weekly wash without shrinkage or matting of the material. So I opted for size 12-13 UK which were a nice fit on arrival and are have survived the wash (hurrah). No longer frustrated, I will buy some more while they are available.”

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Posted 1 month ago

“Quick delivery”

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Posted 2 months ago

“These were a birthday gift for my brother. I understand that he is very pleased with them. This does not surprise me as EDZ clothing is excellent”

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Posted 2 months ago

“Still to try out these merino glove liners. As from monday we will be visiting Trondheih Norway and then up into the Artic circle to Bodo so they should get a good trial then.”

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Posted 2 months ago

“Good quality gloves, supplied promptly.”

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Posted 2 months ago

“Good company”

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Posted 2 months ago

“Prompt service, thanks”

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Posted 2 months ago

“The need for companies to pester customers to rate their services arises from the lack of personal contact with customers because of excessive computerisation. If you don't know what we think, then you haven't involved yourself enough with people. Personal contact is more important to the welbeing of humanity that systemization.”

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Posted 2 months ago

“Merino wool only not like others. Can wear it at least weeks. Quick delivery. Will buy again when the need arises.”

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Posted 3 months ago

“Vert good service and speedy deluvery. Product as expected--no disappointments.”

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Posted 3 months ago

“Reliable company with good quality products as British as is realistic to be in a Global world.”

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Posted 3 months ago

“The quality of these socks is excellent, but the shape and size isn’t right. I’m a size 10.5 so ordered the large size. Even after a wash, they’re still really big on my feet and the toe area seems rather “square” rather than being anatomically shaped. It’s a real shame because they’re such lovely socks.”

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Posted 3 months ago

EDZ is rated 4.9 based on 4,122 reviews